Service rating : my wife was so please with the gift , it is beautiful necklace with our three kids onProduct : We love the necklace , lovely charms
Service rating : super easy to use website, fast delivery and wonderful product. I'm a happy customer and will come back for more!Product : Lovely card and great paper quality.
Excellent and prompt and my friend was over the moon. Thank you
Service rating : Skaistas lietas ar īpašu nozīmi. Viegli pasūtīt, līdzi nāk gan kartiņa, gan dāvanu kastīte, kas ir lieliski! Turklāt arī saņēmu necerēti ātri! Super!Product : Simpātiska kartiņa, kurā ierakstīt to īpašo, ko vēlies pateikt mīļam cilvēkam.
Great products fast delivery ... perfect
Service rating : Servizio veloce e curato nel dettaglio. Disponibilissimi nelle modifiche che si vogliono apportare.Product : Ottimo non ho nessuna lamentela
I received a necklace when my babygirl was born and a bracelet for mothersday. The personal touch make them very unique and special. They are also great quality. I really love the different possibilities Merci Maman offers. I'm a very happy costumer from Belgium
Make such lovely gifts.
Service rating : Shipping was super fast! My daughter's bracelet was adorable.Product : My bracelets are so cute!
Service rating : It was a great service and I would definitely recommend this web site and Merci Mamam to everyone. I was delighted that my gift arrived so quickly and my daughter was delighted with her present . I will definitely use you againProduct : Not as good as I thought but it was fine
On 01-Mar-2018 the supplier responded:Hi, thank you for taking the time to write a review. We value all feedback, I would be grateful if you could email me with how this could be improved at [email protected] Many thanks in advance. Kind regards, Emma
Service rating : I've been a Merci Maman customer for a while now and I have never been disappointed by their product and their service. I love their personalized engraving (by hand) and their hand-written cards.I like the fact that there is plenty of choice and new models coming out regularly. Additionally, my fiancee just loves how Merci Maman products look on her, and we all know that when she's happy, I'm happy ;)Product : Very nice personal touch instead of the usual printed cards.I wanted this specifically because I would not have had the time to write a full card myself, but it still conveys that personalized feel.
Yes the offer of a free product was wonderfully welcome and I was delighted to receive that invitation and know the gift was on its way. However, I'd had the free gift destined for my wife - when it arrived it was very small indeed - so really, could only be a gift for my daughter so had to be passed on. I definitely want to thank the Merci Maman team for recognising my custom - that's always valued. But the eventual delivery didn't quite meet up to expectations. Thank you again.
On 22-Feb-2018 the supplier responded:Hi, thank you for taking the time to leave your feedback and I truly am sorry to read your comments. The gift that you received was universally well received and the sizing of the bracelet, which is a standard size, has not been an issue. I will however pass on your comments for future. Kind regards, Emma
Service rating : I ordered a personalised baby's bath towel and it was delivered to me in France within 4 days... amazing service!Thank you so muchProduct : I just think it would be good to have some more simple cards by another artist
On 05-Feb-2018 the supplier responded:Hi, thank you for taking the time to write a review. We really value our Customers feedback, I will pass this suggestion onto the team. Kind regards, Emma
Service rating : I buy on Merci Maman boutique regularly and always very satisfied with the level of service. Speedy delivery (and for FREE!), beautiful engraving and quality of the product itself. Highly recommend.Product : Lovely card, the drawing is beautiful and very cheerful! It's a great option to be able to send a nice card along my gift instead of just a generic paper note as some other online shop do.
Service rating : Product arrived on time.Product : This is an original and fun card.
Service rating : Very good service. Fast delivery.Product : Nice card. Gifting made easy :-)
Service rating : I placed my online order and received by it in 2 days! The jewelry is very good quality- I chose sterling silver. The engraving was just as I asked for. My items were shipped from England to the US via DHL- very convenient! I can’t give a stronger recommendation!Product : I placed my online order and received by it in 2 days! The jewelry is very good quality- I chose sterling silver. The engraving was just as I asked for. My items were shipped from England to the US via DHL- very convenient! I can’t give a stronger recommendation!
Service rating : Il prodotto é conforme a cosa mostrato sul sito. Purtroppo però la carta di auguri “ With love” che avevo ordinato ( e pagata) non è arrivata. Al suo posto ho ricevuto una carta “Thank you” che non so assolutamente come utilizzare. Ho immediatamente scritto una mail al Client Services chiedendo di ricevere la carta ordinata, ma non ho ricevuto nessuna risposta. Peccato!Product : Non ho ricevuto la carta richiesta
On 21-Dec-2017 the supplier responded:Hi, thank you for taking the time to write a review. I am so sorry to hear that you received the incorrect card and did not receive a response to your email. I have refunded you the cost of the card. Please do let us know if there is anything else we can help with. Kind regards, Emma
On 29-Dec-2017 the customer
added:Hi, Emma, I'm sorry to say that, after eight day from your answer and 23 days from my complain, I have not yet received your refund. Actually, I really do not care to receive back the 3,5 Euro, it's only a matter of principle. And I'm just wondering what if, instead of the wrong card, I would have received a wrong gift!Kind regards. Maria Pia
On 10-Jan-2018 the supplier responded:Hi Maria Pia, I am so sorry for the delay in response and for the delay in your refund, this has now been processed. Our offices were closed from the 22nd December through to the 2nd January for the Christmas period. I apologise for any inconvenience caused. Kind regards, Emma
Service rating : I have now bought several items online as I thought the quality and service were extremely good and the jewellery is charming.Thank you!Product : Very good but maybe another style to choose from would be good