Service rating : Beautiful high quality product and fast service/delivery!Product : Beautiful and high quality for the price.
Service rating : My order hasn't been delivered yet and it has been dispatched since the 11th of September. It is so annoying and my review will be very negative if you ask me. I have never experienced similar stuff with any previous order I made in my life.Product : very poor and frustrating order
On 04-Oct-2017 the supplier responded:Hi, thank you for taking the time to write a review. I am sorry that your order has not arrived yet. Please could you email your order number through to me at [email protected] and I will look into this for you. Kind regards, Emma
Love this necklace! It was delivered super fast, couldn't believe that I would be able to wear it pretty much the same week. Looks amazing, absolutely love it!
Service rating : Excellent communication, prompt delivery to the US from the U.K., beautiful necklace, charming packaging.Product : Very pretty charming necklace, exactly as pictured. Nice quality, am wearing it every day.
Service rating : Just perfect! Helpful and accurate.Product : My friend was thrilled to bits with the personalized necklace!
Service rating : The necklace arrived within a week and it is beautiful.Product : Simple design and quality engraving.
Service rating : As a wedding gift for my friend it was just what she wanted. Delivered on time and looks amazing. Thank youProduct : My friend loved the suprise of this gift and it turns out is just what she wanted
Service rating : The product was perfect in all respects. Merci Maman service was first class apart from one issue. Whilst all the packaging and gift box was brilliant the parcel arrived UNSEALED. Fortunately all the contents were still intact inside but what a disappointment it would have been if they had fallen out.Product : The Duchess charm necklace was perfect and exactly as described on the web site. The web site was well laid out and easy to use thus ensuring a perfect end product. Their speedy prompt attention to the order meant I didn't have to wait long for the product to arrive
On 20-Sep-2017 the supplier responded:Hi, thank you for taking the time to write a review, we really appreciate your feedback. I will pass this comment onto the Operations Team to make sure that this does not happen in the future. Once again thank you for your feedback. Kind regards, Emma
Service rating : Wonderful service and beautiful productProduct : Love it!! Bought for a special friend on the birth of her baby - I want one next!!!
Service rating : Great!Product : Really liked the simplicity of the design.
I purchased the Duchess necklace in silver which was beautifully engraved and is a stunning piece of jewellery.Delivery was extremely speedy. I have purchased a number of items for myself and as gifts and in my opinion Merci Maman are fantastic!
Service rating : Great quality, excellent customer service, and fast delivery. Look forward to purchase more from Merci Maman.Product : My daughter loved her Duchess Necklace
Service rating : I like unique gifts. They should be a personal touch. These are exactly that.....Product : So charming, perfect weight and hangs & swings like it cost a million dollars.....
Service rating : I saw this from an ad that was talking about the Duchess' sister had given her and I fell in love with it.It's a beautifully made! I had no problem ordering and was received in a timely matter.Product : it's a beautiful piece of jewelry! I ordered the longer chain, to be able to be seen.
Service rating : Fantastically quick service, and necklace is beautiful. Absolutely delighted by it. Would recommend to anyone ... a fabulous gift for any mum.Product : Fabulous necklace. Great gift for any mum.
Lovely product and such beautiful packaging. Will buy again
Service rating : What a well-crafted and appealing necklace! It arrived swiftly and beautifully packaged. I have worn it often and received many compliments. I will treasure it. Love it!Product : The necklace is exquisite and beautifully crafted. It will be treasured!
Service rating : This silver necklace is beautiful! I am a devotee of Diana, and Kate too! So I had to have this for my daughter to celebrate her two wonderful children. It is very well done, and arrived so fast from the U.K.! She loves it!!Product : The Duchess necklace is gorgeous and celebrates my 2 beautiful grandchildren. I gifted my daughter with it, and she was so surprised. Plus it connects us to Diana and Kate!
Service rating : AmazingProduct : Beautiful , elegant nicely presented
The necklace is awesome, just as they described it! I will buy from them again, and I would absolutely recommend them to anyone, they will not be disappointed, I am sure of that!