Service rating : Perfect thanks!Product : Amazing quality! Beautiful necklace!
Service rating : Love my beautiful necklace and wear it every day.Great company,ordered,paid for and received my necklace within a few days. I will be purchasing again fromMerci Maman xProduct : Beautiful necklace,would be an amazing gift.
Service rating : Service ****Product : Collier ravissant, je suis super contente.
Service rating : Stunning everyday piece.Product : My new go to piece. I just love it!
I purchased the duchess necklace for myself when my son was born. I made a change to the engraving after my order was processed and the customer service was excellent. I received my order in the 2-3 days they quoted as well.My only issue is the plating. The heart charm that came with the necklace is a different shade of yellow than the rest of the them. And it’s a very obvious darker shade of yellow. If they had any sort of quality control it would have been caught right away, and it was really disappointing to open the box and see that.I wish I had bought silver instead of spending all this money on something that I will have to get replated in time because it will discolour. Otherwise it is a very cute piece, but I can’t wear it every day because of the plating issue.
On 22-Nov-2017 the supplier responded:Hi, thank you for taking the time to write a review, I am sorry to hear that you are unhappy with your item. We do have a number of quality control checks in place but please do feel free to email us at [email protected] with a photo and your order number and we will happily look into this for you. Kind regards, Emma
Service rating : I will definitely buy from you again. Quality craftsmanship and friendly service. Thank you.Product : Love it. The necklace is delicate yet strong enough to withstand normal wear.
Service rating : Very pleased with the beautiful product and the excellent service! Extremely polite and efficient. Speedy delivery too. A real pleasure!Product : A beautiful necklace! Thank you !
Service rating : The service I received was exceptional. I ordered the Duchess necklace for my friend with an additional charm, and added a note to my order to explain. The exception to the order was not only carried out, it was carried out and shipped the very next day! And, it is absolutely beautiful, I cannot wait to give if to my friend for her birthday.Product : An absolutely beautiful necklace. Stunning, and the personalization is so very well done.
Service rating : The website perfectly displayed your products and made it easy to order. I had trouble linking to pay pal and after I emailed, a customer service representative replied to help me immediately! Once I got my necklace, I was so impressed with the quality I shared it with all of my friends.Product : The quality is wonderful! I love wearing my necklace and look forward to my next purchase!
Service rating : Was a great buying experience. Quick delivery of item. Excellent quality. Would definitely use them againProduct : Beautiful quality and quick service
Service rating : Excellent! Quick delivery and beautiful jewelry!Product : wonderful products and service
I was not expecting to get my necklace so quickly. It was easy to order and I appreciate the fact that it comes nicely presented in a gift box.
Service rating : When I received my Duchess Necklace I couldn't help but be amazed at how wonderful it turned out! Excellent service, excellent craftsmanship. An amazing experience all around. Thank you very much Merci Maman!Product : The necklace is beautiful and one of a kind. I love wearing it and do so pretty much every day. I get many compliments. Thank you Merci Maman! You did an amazing job!
I was concerned about ordering something from the UK, as I live in the USA, but the product was lovely and the service just great. No issues whatsoever.
Service rating : Super fast delivery and I received exactly what I ordered. Top quality necklace with cool presentation box.Product : The necklace was top quality and the engraving was as requested and legible.
Service rating : Service was good, poor quality merchandiseProduct : Was disappointed with necklace
On 02-Nov-2017 the supplier responded:Hi, thank you for taking the time to write a review. I am sorry to hear that you are unhappy with your necklace, if you would like to contact me directly to discuss this further please email [email protected] Kind regards, Emma
Service rating : Delivery is quick and quality is excellent! I’ve bought a few things from here and their work is always consistently good!Product : It’s so pretty! Just love it
Service rating : Easy to orderPrompt shippingPretty packagingLovely, perfect productProduct : Exactly what was depicted online.
Excellent service. My daughter loved the Dutchess Necklace. I will be purchasing more products from Merci Maman!
Service rating : Great experience. I recommend Merci Maman.Product : So personal and meaningful. Merci Merci Maman !