The Duchess Necklace reviews

Feefologo

Feedback for The Duchess Necklace has been compiled from 74 customer reviews

Date Product Score Customer Comment

The Duchess Necklace

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Service rating : Perfect thanks!
Product : Amazing quality! Beautiful necklace!

The Duchess Necklace

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Service rating : Love my beautiful necklace and wear it every day.Great company,ordered,paid for and received my necklace within a few days. I will be purchasing again from
Merci Maman x
Product : Beautiful necklace,would be an amazing gift.

The Duchess Necklace

  • Customer also bought: .... :
  • Greeting Cards for all occasions
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Service rating : Service ****
Product : Collier ravissant, je suis super contente.

The Duchess Necklace

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Service rating : Stunning everyday piece.
Product : My new go to piece. I just love it!

The Duchess Necklace

Service:-
Product:nyt

I purchased the duchess necklace for myself when my son was born. I made a change to the engraving after my order was processed and the customer service was excellent. I received my order in the 2-3 days they quoted as well.

My only issue is the plating. The heart charm that came with the necklace is a different shade of yellow than the rest of the them. And it’s a very obvious darker shade of yellow. If they had any sort of quality control it would have been caught right away, and it was really disappointing to open the box and see that.

I wish I had bought silver instead of spending all this money on something that I will have to get replated in time because it will discolour. Otherwise it is a very cute piece, but I can’t wear it every day because of the plating issue.


On 22-Nov-2017 the supplier responded:
Hi, thank you for taking the time to write a review, I am sorry to hear that you are unhappy with your item. We do have a number of quality control checks in place but please do feel free to email us at [email protected] with a photo and your order number and we will happily look into this for you. Kind regards, Emma 

The Duchess Necklace

  • Customer also bought: .... :
  • Personalised Motto Necklace
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Service rating : I will definitely buy from you again. Quality craftsmanship and friendly service. Thank you.
Product : Love it. The necklace is delicate yet strong enough to withstand normal wear.

The Duchess Necklace

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Service rating : Very pleased with the beautiful product and the excellent service! Extremely polite and efficient. Speedy delivery too. A real pleasure!
Product : A beautiful necklace! Thank you !

The Duchess Necklace

  • Customer also bought: .... :
  • Add a 18K Gold Plated Charm to my Bracelet
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Service rating : The service I received was exceptional. I ordered the Duchess necklace for my friend with an additional charm, and added a note to my order to explain. The exception to the order was not only carried out, it was carried out and shipped the very next day! And, it is absolutely beautiful, I cannot wait to give if to my friend for her birthday.
Product : An absolutely beautiful necklace. Stunning, and the personalization is so very well done.

The Duchess Necklace

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  • Buy a Birthstone
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Service rating : The website perfectly displayed your products and made it easy to order. I had trouble linking to pay pal and after I emailed, a customer service representative replied to help me immediately! Once I got my necklace, I was so impressed with the quality I shared it with all of my friends.
Product : The quality is wonderful! I love wearing my necklace and look forward to my next purchase!

The Duchess Necklace

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Service rating : Was a great buying experience. Quick delivery of item. Excellent quality. Would definitely use them again
Product : Beautiful quality and quick service

The Duchess Necklace

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Service rating : Excellent! Quick delivery and beautiful jewelry!
Product : wonderful products and service

The Duchess Necklace

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Product:nyt

I was not expecting to get my necklace so quickly. It was easy to order and I appreciate the fact that it comes nicely presented in a gift box.

The Duchess Necklace

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Service rating : When I received my Duchess Necklace I couldn't help but be amazed at how wonderful it turned out! Excellent service, excellent craftsmanship. An amazing experience all around. Thank you very much Merci Maman!
Product : The necklace is beautiful and one of a kind. I love wearing it and do so pretty much every day. I get many compliments. Thank you Merci Maman! You did an amazing job!

The Duchess Necklace

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Product:nyt

I was concerned about ordering something from the UK, as I live in the USA, but the product was lovely and the service just great. No issues whatsoever.

The Duchess Necklace

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Service rating : Super fast delivery and I received exactly what I ordered. Top quality necklace with cool presentation box.
Product : The necklace was top quality and the engraving was as requested and legible.

The Duchess Necklace

Service:-
Product:-

Service rating : Service was good, poor quality merchandise
Product : Was disappointed with necklace


On 02-Nov-2017 the supplier responded:
Hi, thank you for taking the time to write a review.  I am sorry to hear that you are unhappy with your necklace, if you would like to contact me directly to discuss this further please email [email protected] Kind regards, Emma 


On 02-Nov-2017 the supplier responded:
Hi, thank you for taking the time to write a review.  I am sorry to hear that you are unhappy with your necklace, if you would like to contact me directly to discuss this further please email [email protected] Kind regards, Emma 

The Duchess Necklace

Service:++
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Service rating : Delivery is quick and quality is excellent! I’ve bought a few things from here and their work is always consistently good!
Product : It’s so pretty! Just love it

The Duchess Necklace

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Service rating : Easy to order
Prompt shipping
Pretty packaging
Lovely, perfect product
Product : Exactly what was depicted online.

The Duchess Necklace

Service:++
Product:nyt

Excellent service. My daughter loved the Dutchess Necklace. I will be purchasing more products from Merci Maman!

The Duchess Necklace

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Service rating : Great experience. I recommend Merci Maman.
Product : So personal and meaningful. Merci Merci Maman !