Lovely item, just as described and expected.
It was just the way I wanted to be.
Good quality metal & string.
Perfect, exactly what I was expecting
very efficent and good quality
Great service. Will be doing it again.
Excellent turnaround and helpful telephone support about how to go about it.
Loved my first bracelet string was true to colour, used the re-string service and was unhappy.
Beautiful classic french products, very very lovely
Quick, efficient restring service
Sent my bracelet for restringing,charms were cleaned up and came back looking brand new! Great service!
Easy, fast and high quality service
Very efficient service, and returned beautifully packaged
Excellent work,great job,very pleased
Excellent service and you even improved the inscription on the braclet at no extra cost - many thanks
Excellent! Would recommend to others
Quick responsive and efficient
looks great happy to be wearing it again
Amazingly quick and so cheap!!
Arrived in perfect condition with its beautiful new string and my charms looking shiny and new!
Sent a bracelet back for a restring, the second one it has required, however after 4 years of constant 24/7 wear the engraver silver disc was looking worse for wear, very tarnished and almost unreadable, on receipt of the bracelet after the restring i found it had been cleaned and polished as well making it look almost new, thank you merci maman .
Top notch as always
I was sent the wrong size initially but also don't like the new material they are using as it makes the bracelet look cheap.
Thank you for your feedback. I am sorry to read that you are disappointed by our restring service. We changed the material of the braid last year as we encountered some problem. The waxed cotton wasn't lasting long and the colour was fading. This is why we introduced the polyester braid, much stronger and long lasting with a colour that doesn't change. Please feel free to send us your bracelet back if yo wish to have the old braid, we still have a couple of meters available so we can restring your bracelet with the string you prefer.
The little heart bracelet is lovelŷ, very understated with dainty engraving.
Simple service, including postage. Delighted that the bracelet is now large enough for my daughter.
Always excellent service spot on as usual, thanks
Unfortunately I've had to re-tie the knot a number of times and might soon have to return it as the Liberty material doesn't hold knots well :-((
Thank you very much for your order on Merci Maman and for your feedback.
If you are having problems with the knots, please feel free to get in touch with me by email ([email protected]) and to return the bracelet back to us so that we can restring it for you. Alternatively, we could add a T-bar clasp so that you don't have to use the sliding knots.
Beau cordon. Recu tres rapidement.
Cord appears stronger than the original, great selection of colours.
Le produit est arrivé impeccable. Exactement comme à l'origine ! Je suis très très contente.
Really good service - prompt and how I requested it.
Excellent really pleased
Amazing personal, fast and effective service as usual - it's why we keep coming back for more !!
Very quick and efficient service
Great job. Returned really quickly even though it was over the festive period.
very quick and easy
Great! The string looks more durable than the cord used for previous restrings; it's good to see that MM realised there was a better product than the one previously used and have now sourced it. My bracelet looks great - thank you :-)
A gorgeous personalised bracelet. I get lots of admiring comments.
Simple and perfect
super service ...above and beyond
Fast and easy process
Prompt service. Reasonable charge
Newly strung bracelet even better than before and so easy.....even all the way from Australia! very impressed!
It was sent off and repaired then returned in the space of 3 days. They even polished the charms . Thank you
Simple and reasonably priced.
Very fast service
really fast restring service !
My fiancé did get a new bracelet string elsewhere first, and it was hopeless, so I was thrilled to discover that you offered a restring service. The quality of the 'string' is so good and the bracelet was returned very quickly and was like new. It was so easy to organise and I was kept informed every step of the process.
I bought the bracelet through notonthehighstreet. Do you mention the restring service in your details on there? I wasn't sure, but you most certainly should!
Thank you so much. A very delighted Aisling! 😃
Good job but overpriced.
Very fast and efficient. Lovely job
No fuss speedy service. Thankyou x
Brilliant! Couldn't believe how fast my bracelet was returned after using the restring service.! Was worried about sending it away as it's very special to me but there was absolutely no reason to worry! The only thing I would say is my new purple string had gone really faded and loose after only a week of having it back so I think it will need restringing much sooner than my last grey one which last about 7/8 months
Thank you for your feedback and I am so pleased that you received your bracelet back speedily. Please contact me directly on [email protected] if you would like me to arrange for your bracelet to be restrung back to the grey without charge. Furthermore, we have just introduced some new styles of braid which you may be interested in. Thank you.
Merci Maman Team
Very good, I do think that when placing the order online it should clearly state that an email will be sent to the sender stating how the item should be returned as I had to make a few calls as it was not clear.
Really easy to order and such quick service - excellent!!
I haven't tried it this time but in the past it was fantastic. My goods actually got lost in the post and Merci Maman replaced them!
Absolute amazing, faultless great to deal with
Very easy and quick
Bravo nothing more to say !!!
Have had my braclet restrung twice now, both different colours grey. This time I went for pink which actually the string seems to b different this time. Think I prefer the darker colours. Service is great though but didn't think I would have to keep getting it restrung. I can't take it off me though cause it means so much. Thanks guys
Have a few bracelets, get them restrung when needed or fancy a colour change. Very fast and easy service.
Look good as new - thanks
Could be alot better
I know we have been in touch a short while ago in relation this and I have offered to have this redone for you. I am concerned though that you say they stretch. Please do bear in mind that the braid is made from waxed cotton and therefore should be removed before showering etc. n the meantime, as soon as we have your bracelet, it will be restrung and returned to you as soon as possible.
Merci Maman Team
Just what I wanted
Love my bracelet just a She I have to get it re stringed twice a year
I think the restring service is amazing! It's great value, really simple to do, and the whole process is so quick that you don't have to be without your item for more than a couple of days. I actually think it adds value to the purchase because you can refresh the string so easily and cheaply.
Easy, quick and good!
Very quick. Very simple. Very good.
Very happy with rest ringing of bracelet. My boyfriend has bought me one this year for Christmas 😊
Very quick and an excellant job
Very fast and efficient, thank you.
excellent whatmore can i say
really happy, would use this service again
Very efficient and well done; recipient also appreciated lovely packaging.
Great service ,however string very short & I have small hands & slim wrists.
I was offered to send the bracelet back but have decided to keep as it is on my wrist now.
There and back in 2 days and rang me to check something brill service
V fast and efficient
Great cost and fast delivery back.
Your service is excellent , but the string you're using at the moment is poor quality . It doesn't hold well together. 5 years ago when I got my firs bracelet the quality of string was much better.
Thank you for your feedback. I am sorry that you do not feel the braid is of the same quality - it does actually come from the same supplier as five years ago. We recently introduced some satin braids and as a valued Customer I would be very happy to arrange a free Restring for you if you would like to try it as an alternative. I will email you separately with details on how to arrange this.
Merci Maman Team
Fast. efficient, and exactly as requested
I love the bracelets - I don't think the clasp (t-bar) works well and have now gone to a knotted bracelet which works better but perhaps they could offer something more on a chain style
quick and easy!
Very easy instructions Great service.
Extremely easy and efficient service that I have used several times as wear in sea on hols and it is always returned in beautiful box like a brand new.
Everything was fine. However, I would appreciate to have a possibility to enter a correction of the delivery adress after sending off the order.
I'm not the first to say this but the staff do not listen to what the customer requests. I asked for an extra string with sealed ends and paid £5 for it but received an unsealed piece of string which the company normally charges £2 for so got ripped off, non-refunded and left without the product I asked for.
I adore my bracelets, I have them both in gold and silver and I gets compliments all the time. The restring service works well.
Thanks very much for your feedback. It maybe that the original braid got very wet to go in this sort of time frame. We have looked at alternatives to the waxed cotton braid including leather and found them to be either prohibitive pricewise or not suitable for the range of products that we have. In the meantime, I am glad that you are now happy with the bracelet and hope that you continue to enjoy it.
Merci Maman Team
Great that there is this service. Got it restrung grey but already it has turned colour. This is because I don't take it off ever , even when showering.
Thought the level of service was extremely helpful and personal, lots of options offered. Very good indeed!
All the comments above relate to the restring
Excellent value. Have recommend to lots of friends
An enjoyable service thank you.
Brilliant service quick, easy, efficient & very good value for money, my fiancé was worried he'd never be able to wear again as the cord was on its last thread until I surprised him with it after its restring, thank you merci maman!
Quick turnaround and very pretty liberty braid.
Colour of string doesn't last long but the speed of service & product were excellent.
We recommend to avoid contact with water as much as possible to prevent the braid from discolouring as it is made of cotton but if you ever want a new braid we offer a restring service which can be found on this page: http://mercimaman.co.uk/cart/restring. Let us know if we can help with anything else.
Merci Maman Team
Bracelet looks brand new and was back with me within a week of sending it. Thank you!
I've recently bought a replacement leather "string" for a bracelet that I bought for my husband some years ago. The new leather "string" is already broken and you can see the nylon inside the leather...
Unfortunately I have to resting my bracelet every three months or so and the colour fades quickly but to be honest it'n not too much of a problem. Always nice to change the colour. It would be nice to have the option to attach my charms onto a chain bracelet though. Overall, very happy with Merci Maman purchases and service.
Fantastic and very fast
It looks fantastic and I'm pleased to be wearing it again.
excellent service, very helpful !
very plesaed with the item we purchased
Beautiful personalised products that made unique gifts and really let you say what you want in your own words.
My order was dealt with quickly and after the restring, the bracelet looked as good as new!
excellent and quick service. :o)
As good as new
Good but asked if a 2 colour restrung could be done several times. They ignored the question and just did a single colour
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