UK & Worldwide delivery £2.95
Free delivery over £100
Express delivery available
Service rating :Necklace was really pretty and arrived pretty fast.Product : I wish the engraving was a bit better. The heart could have had my husband's full name had I known there was room. I may call to see if they can do additional engraving on it. However necklace got to NYC pretty fast.
Service rating :Very quick shipment, helpful with a last minute engraving order changeProduct : Beautiful necklace, excellent quality and lovely hand engraving. Looks a lot more expensive than it was.
Service rating :Very prompt and courteous!Product : The initial necklace arrived with lots of scratches. The company promptly sent replacements packaged differently. It is a neat necklace!
Service rating :The necklace arrived in a very timely fashion and the product is just beautiful and of very high quality. Unfortunately, I had ordered a girl charm but a boy charm arrived instead. This was resolved very easily and quickly but it was a bit inconvenient. It was a gift for my sister who had just had a baby so the last thing she needed was to deal with an incorrect order. However, it's an honest mistake and it was handled very quickly and effectively. That's the only reason I'm not giving full marks.Product : Beautiful necklace. My sister loves wearing it.
Service rating :I love this necklaceProduct : My husband bought this for me on the birth of our son in August. He sadly passed 18 days later and this necklace is so precious to me. I wear it everyday & have gotten so many compliments. It is my way of keeping my son close to me always.
We are very sorry to read about this very sad story and we hope the necklace will forever remind you of your sons. Kindest Regards, Marine
Service rating :Order the duchess necklace for my wife as a birthday present, came really quickly, in a a beautiful presentation box, excellent qualityProduct : Excellent, my wife loved her present
Service rating :I absolutely fell in love with my Duchess Necklace! I've been wearing it every day since I received it 2 weeks ago. The engraving on it was perfectly and delicately finished. The length of the necklace is perfect and the quality of the gold is also top quality! The shipment was quick & seamless. The only downside was I still had to pay duty fees upon arrival here-Canada.Product : I absolutely fell in love with my Duchess Necklace! I've been wearing it every day since I received it 2 weeks ago. The engraving on it was perfectly and delicately finished. The length of the necklace is perfect and the quality of the gold is also top quality! The shipment was quick & seamless. The only downside was I still had to pay duty fees upon arrival here-Canada.
Service rating :Easy to order & speedy deliveryProduct : Lovely necklace, exactly as shown on the website. My only slight concern is that where the engraving has been done it has left raised bits around each letter, this has slightly scratched the other charms, but im sure that over time this will wear down & become less obvious.
Service rating :Excellent service, really fast delivery!Product : Bought The Duchess Necklace for my daughter's birthday in honour of her becoming a first time Mum in July. Engraving was beautiful with baby's name and date of birth on the front and a personal message on the back which really meant something to my daughter and daddy's initial in the love heart. Such a personal bespoke gift and absolutely loved by my daughter. I don't imagine she will ever take it off, she is over the moon with it! Such a lovely gift to give and so appropriate for the emotion a new baby brings - love everything about it, packaging beautiful too.
Thank you so much for such a sweet comment, I am delighted to read that you are satisfied by our products and that your daughter will probably not take it off! Lovely story thank you!
Fast shipping and my wife loved her necklace!
Service rating :Ma commande a été traitée de façon efficace et rapidement.Product : La chaîne s'est cassée après 3 semaines.
Merci beaucoup pour avoir pris le temps de laisser un commentaire et je suis désolée d'apprendre que la chaîne se soit cassée. Dans de telles conditions, nous envoyons une chaîne de remplacement automatiquement. Je préviens donc l'équipe de production qui se chargera de vous faire parvenir une nouvelle chaîne dès demain. Cordialement, Marine
Service rating :Excellent shipping timeProduct : I purchased this for my daughter in law to celebrate my granddaughters (her daughters) first birthday, she really loved it!
Service rating :The item arrived very quickly and was packaged beautifullyProduct : The necklace was very pretty. It had some very small scratches on the silver but only on very close inspection. I was very happy to give it as a present.
Thank you very much for your comment. I am sorry to hear about the little scratches and I hope that the recipient loved the gift. Please let me know if there is anything I can do for you. Kind Regards, Marine
Service rating :Necklace and engraving were exactly as requested. Customer service helped troubleshoot a shipping question, exchanged email and even contacted me personally via telephone. Fantastic experience!Product : Beautiful necklace, great quality, personalized engravings are fantastic, will be treasured forever.
Service rating :It arrived before the estimated delivery date and came in time for Mothers Day. It was a nice surprise for my daughter. Product : I am very pleased with my necklace. I will order from you again in the future.
tout juste magnifique, effet garanti
1st Class delivery by Royal Mail: 1-3 working days = £2.95
Free for orders over £100.
Last date for Christmas orders: Tuesday 22 December, before 1pm (London time).
Next Day delivery by Royal Mail: next working day before 1pm = £9.95
Order any weekday before 1pm. Friday orders will be delivered on Saturday.
Signature required upon delivery.
Last date for Christmas orders: Wednesday 23 December, before 1pm (London time).
Europe & Rest of the World Delivery
Standard delivery: 5-7 working days = £2.95
No tracking code. Free for orders over £100.
Last date for Christmas orders: Wednesday 16 December, before 1pm (London time).
Express Delivery by UPS: 2-3 working days
Order any weekday before 1pm.
Tracking code provided. Signature required upon delivery.
Last date for Christmas orders: Monday 21 December, before 1pm (London time).
Zone A = £14.95 (Western Europe)Zone B = £19.95 (Eastern Europe, Switzerland, Norway, USA, Canada)Zone C = £24.95 (Australia, Asia, South Africa, Russia)Zone D = £29.95 (rest of the World)
Orders shipped outside the European Union may be liable to taxes, duties, custom charges and extra fees charged by the courier company at destination. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our London studio.
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