Meet The Team
Meet Béatrice & Arnaud de Montille, co-founders of Merci Maman and their team in London and Paris!
Beatrice de Montille: Founder
Launched Merci Maman in 2007, creative mumpreneur.
Personalised Flat Bangle
"There are a number of reasons that my trio of Flat Bangles is my favourite Merci Maman product. I love the mixed metals, which compliment each other beautifully and that were inspired by one of the regular brainstorming sessions that we run within the team in order to create and produce new styles. Also, the character allowance of these bangles leaves room for lengthier engraving and as I have four children it’s the perfect way for me to bring together the most important elements of my life."
Arnaud de Montille: Co-Founder
Finance Director since the early days. He left his job in the City in 2013 to join the Merci Maman team full time.
Personalised Dog Tag Key Ring for Him
"From the very moment my wife Beatrice launched Merci Maman, I could tell it would be a success given her enthusiasm, creativity and attention to detail. And so for many years I wanted to join her in this fantastic adventure. My favourite product is the key ring the team gave me when I joined full time in 2013 with "Welcome to Merci Maman" engraved on a sterling silver tag. After many years working with them in the background nights and week-ends, it was the time I was "getting the keys of the business" with a very personal and emotional welcoming."
Juan Pablo: Web Developer
Joined in 2009. In charge of developing and improving the website.
Personalised Dog Tag Key Ring for Him
"My father spends a few months a year in Chile to enjoy the sunshine, do a spot of sailing and fishing so I wanted to give him something to remind him of me & my sister while he is sailing or enjoying the catch of the day. So Merci Maman created a new product for me 'The Anchor Keyring', therefore it is my favourite product."
Melanie: Senior Ecommerce Manager
Joined in 2009. Mélanie leads the eCommerce team to constantly develop our online shop and make sure you have the best online experience possible.
MIX & MATCH Personalised Sterling Silver Charm Chain Necklace
"My favourite Merci Maman product is our Mix & Match Necklace. The inspirational words engraved on my disc charm are “live, love, laugh” to help me make the most of every day. The mini heart is engraved with the letter J for John, my boyfriend as a way to keep him close to me at all times. And I chose to have a clover charm on it to represent my best friend who was born on St Patrick’s Day! It’s an inspiring and sentimental piece helping me to remember all the positive things in my life wherever I go."
Clemence: Managing Director UK
Joined in 2011. She is in charge of managing the UK team.
MIX & MATCH Personalised Sterling Silver Charm Bracelet
"My first Personalised Charm Bracelet will remain my favourite product even though I’ve had a lot of new ones since. I treated myself to a Clover Charm Bracelet a few weeks after I started working at Merci Maman. I loved the delicate shape of the clover and I matched it with a green braid. On the charm I simply had my name and date of birth engraved. I believe that this bracelet has brought me good luck and so I wear it every day as a lucky charm. It’s also a reference to the fact that I’m born on St Patrick’s Day and that Ireland is close to my heart."
Emma: Customer Service
Joined in 2012. She will help you by email or over the phone with any question or special request you may have.
Personalised Eternity Necklace
“I really do love my Eternity Necklace. It is such an easy piece to wear with its clean line and lovely proportions and, whether I am dressed down in jeans and running around with my sons or a bit more dressed up and doing something special, it always feels good. I have mine on the long 80cm chain and I find it very tactile, I love the feel of the engraving when I am working, it has a fun little expression that makes me laugh.”
Lorraine: Sales & Marketing Manager
Joined in 2013. She is in charge of the Business Development of our “Home by Merci Maman” brand and creates our premium embroidered products.
Personalised Intertwined Necklace
"When I joined the company, I was offered the opportunity to choose my favourite Merci Maman product. I’ve chosen the intertwined necklace, which I think, really represents myself. The idea of two circles becoming one caught my attention and I really had a crush on it. I’ve engraved the name of my fiancé and the date he proposed to me. What is funny is that he has the same first name as my father, and the date he proposed to me is also my father’s birthday! So this necklace has 3 different meanings which make it even more sentimental to me!."
Rahima: Embroidery Making
Joined in 2013. She will embroider with love your personalised towel, baby’s bathrobe or little director chair to create a unique gift.
Personalised Tree of Life Necklace
"Very attached to my family, the Tree of Life necklace is my Merci Maman’s favorite product. Engraved with the names of those I love, this beautiful tree pendant represents my family tree. Originally from the Philippines, I can keep them close to my heart everyday even if I live far away from them."
Barbara: Operations Manager
Joined in 2014. Her role is to oversee and manage the production process, prepare orders, manage stock and key suppliers.
Personalised Family Necklace
"Even though it is very difficult to pick just one Merci Maman piece as my favourite, I always end up reaching for my silver family necklace. It has my children’s names engraved on the little girl and boy and a lovely disc charm in the middle with their special message to me. It is so lovely for my kids to tell me “We love you mummy” even when they are not there and it always makes me smile. It also looks good with any outfit so I wear it almost every day, in fact, I no longer feel dressed without it! Now that my children are both at school, my Family Necklace has become my sparkling reminder whenever I miss them… which, of course, is all the time!"
Marine: Marketing & PR Manager UK
Joined in 2014. Marine is in charge of Marketing and PR in the UK and managing our beautiful Instagram account!
Personalised Initial Necklace
"My favourite piece of jewellery from Merci Maman is the Sterling Silver Initial charm. It is discreet, light and matches any outfit! I decided to engrave the letter « J » on it because it is the initial of three very important people in my life: my grandmother Jeannine, my sister Julie and my boyfriend Jonathan. I rarely have the opportunity to visit my family therefore it feels good to think I wear them close to my heart everyday. I really enjoy wearing this Merci Maman necklace because not only is it cute and trendy, it also is a very sentimental piece for me."
Claire: Senior Marketing & PR Manager
Joined in 2014. She is in charge of communicating and promoting the Merci Maman brand.
Personalised Open Bangle
“When I was asked to choose my favourite piece from the Merci Maman collection, I immediately thought of a bracelet. I wanted to get a classic yet modern bracelet to stack with my other pieces. The Open Bangle caught my eye with its simple curves. This product is also meaningful to me as it is one of the newest products on the website. Being in charge of innovations, it is really rewarding to be able to wear a piece of jewellery for which you have followed every step of the process from the design to its creation. My initials C.R. are engraved on the edge of the bracelet."
Julia: Sales & Marketing Manager Germany and Austria
Joined in 2015. Julia is in charge of managing sales and marketing campaigns in Germany and Austria.
Personalised Gemstone Necklace
"When Merci Maman asked me to pick my favourite product, I chose the Gemstone Necklace with a Rose Chalcedony stone. It is very special not only because the product was launched not shortly after I joined Merci Maman - making us both newcomers - but also because it is engraved with the most important places in my life. These are Berlin (my home city), New Orleans (where I studied for a year), Los Angeles (a city that very close to my heart) and London (where I joined Merci Maman)! This way I wear a constant reminder of the wonderful journey that life is and of the great people I’ve met so far."
Charlotte: Customer Service France
Joined in 2016. She is in charge of answering customer’s questions and monitoring the completion of your orders.
Personalised Gemstone Open Ring
"When I joined the Merci Maman team I was offered the chance to pick my favorite product. I’ve chosen our Gem Spinning Ring with a Mother of Pearl stone, engraved with the date when I joined the company. It‘s very symbolic for me because it’s the beginning of my professional life. January 2016 is also when I celebrated my 25th birthday, so this ring reminds me of two great memories and I wear it everyday!"
Sarah: Engraver and jewellery maker.
Joined the team in 2015. Sarah engraves and assembles your charms with love!
Personalised Gemstone Chain Bracelet
"I joined Merci Maman when the Gemstone Collection was launched, so when I was asked to pick my favourite product, I immediately choose our gorgeous Gemstone Cuff. I love its very contemporary yet classic look, which makes it a perfect match with everything you wear. I engraved a “ V “ on it, which is my boyfriend’s initial as Merci Maman is all about keeping your loved ones to your heart!"
Christele: Financial Business Manager
Joined in 2015 to help Arnaud on all financial aspects.
Personalised Eternity Star Necklace
"The choice was not easy, but my favourite product is our Eternity Star Necklace. I feel very lucky to live in London, a city I always loved. It was my dream for a long time to come here, and I finally achieved it thanks to my determination and tenacity. So this necklace represents that dream. It is engraved on the circle with “ma bonne étoile”, translating as “my lucky star” in French, and “London 2015” on the star as a symbol of my new life in England."
Delphine : Managing Director France
Joined in 2016, following the opening of our second office in Paris. She is in charge of managing the French team.
Personalised Eternity Trio Necklace
"My favourite Merci Maman piece of jewellery is the Eternity Trio Necklace which was offered to me when I joined the team. It is discreet and elegant. The three rings make me think of the ripples in the water, like those major events drawn in our lives. My husband’s initials, our wedding date, and our 3 children's names are engraved on the rings."
Emilie: Sales & Marketing Manager for ‘Message by Merci Maman’
Joined in 2016. She is In charge of the business development of our “Message by Merci Maman” brand. She is also the main contact regarding corporate gift projects!
Personalised Gemstone Necklace
“It was so hard to pick a favourite when I love our entire collection! I finally chose to wear the gemstone spinning necklace, which I think is very elegant and easy to wear. I particularly like the meaning of the rose Chalcedony gemstone which was worn by sailors as a protection against drowning and against bad spirits. I wear it as a talisman and I’ve engraved "With me always" at the front and both my name and my husbands’ along with the date of our wedding."
Clemmie: Key Account Executive
Joined in 2016. Clemmie assists with your John Lewis orders and handles customer queries via phone and email.
Personalised Gemstone Necklace
"I chose the Gemstone Necklace as my favourite piece from Merci Maman. I love the colour combination of the gold and the deep blue of the Lapis Lazuli, in fact I’ve had so many compliments on it that I hardly ever take it off. My necklace is engraved with ‘Live Love Laugh’ - a phrase that everyone can appreciate and that reminds me to enjoy the simple things in life. "
Ines: Marketing & Communication France
Joined in 2016. Ines is in charge of communication & partnership for Merci Maman France.
Personalised Pastille Chain Bracelet
“When the Merci Maman team kindly offered me to pick my favourite piece of jewellery when I joined, I immediately chose our gold plated Pastille Chain Bracelet as it was launched the same time as I started working here. I find this bracelet to be really elegant and understated. Mine is hand-engraved with my boyfriend’s initial & my own so we can stay together even when apart.”
Rebecca: Junior Ecommerce Executive
Joined in 2017. Rebecca is our talented writer in charge of posting exciting articles on our blog and updating content online as part of the ecommerce team.
Personalised Hammered Open Bangle
“I chose the Hammered Open Bangle as my favourite piece when I joined the Merci Maman team. The bangle was launched around the time that I joined and I loved the simplicity and texture of it. It’s so easy to wear and I already have my eye on other bangles to stack with it! It is discreetly engraved on the inside with ‘MMXVII’ meaning ‘2017’ which I chose as this year is full of important, exciting and memorable times for me, including starting my job at Merci Maman!”
George: Full-Stack Developer
Joined in 2017. George is our in-house developer in charge of improving and developing the technical aspects of our online merchant site.
Personalised 16GB Key USB Drive
“My favourite Merci Maman product is the 16GB Key USB Drive which was offered to me on my first day when I joined the team. It is elegant and a very practical accessory to have as a developer! My key is hand-engraved with 'Not Your Business' - a sentence that reminds me of a happy time in my life. The rest of the story will have to remain secret!"
Key Account Manager US
Joined in 2017. Alex is in charge of the Merci Maman experience for US customers and is the main contact for hardtofind.com and Etsy!
Personalised Birthstone Necklace
With my birthday coming up and knowing that Green Onyx would be my birthstone; I of course chose the beautiful Personalised Birthstone Necklace as my first Merci Maman piece. I adore the combination of gold and green, therefore I couldn’t have wished for a better gift for my start at Merci Maman amongst an inspirational and great team.
Customer Service and Operation Executive
Joined in July 2017, Emma assists with your John Lewis orders and handles customer enquiries via phone and email.
Personalised Large Hammered Necklace - 10th Anniversary Collection
My favourite piece of jewellery from Merci Maman is the Hammered and edge necklace, I love the delicate effect of the hammered metal and the way the light reflects off it. I have chosen to have Live, Love, Laugh engraved onto my necklace as it is the motto my closest friend lives by and wearing the necklace reminds me to stay positive and live in the moment.
Production and Quality Control Executive
Joined in July 2017, Eva is responsible for perfectly assembling your charms, wrapping them and getting them ready for delivery.
Personalised Large Flat Bangle
When I joined the Merci Maman team, I was offered the chance to choose a piece of jewellery that I liked! For me, it was very easy to fall for the Large Flat Bangle and I love it’s classic, simple, yet elegant features. My birthplace in the Transylvanian Alps is extremely close to my heart and during the course of my travels I grew immensely fond of two other places, in particular, Florence and Corsica. This is what I chose to have engraved on my Large Flat Bangle, along with Stockholm, which represents home.
Joined in July 2017, Joanne works as part of the production team, helping to engrave and makes your beautiful jewellery.
Personalised Small Hammered Necklace - 10th Anniversary Collection
I joined Merci Maman as a new mum and it was so amazing to find a company that not only celebrates the parent and child bond but is also so supportive as an employer to parents, it can be a hard thing to find! I have chosen my hammered disk necklace as my favourite piece because as a jeweller myself I love the textured finish and I have my son's name and birthday engraved on the reverse so I can keep him close. It is a simple yet beautiful piece that I can wear everyday and layer with other pieces in the future.
Marketing and Sales Intern for Home by Merci Maman
Joined in July 2017. Lucie is in charge of the brand Home by Merci Maman, assisting Lorraine while she is on maternity leave.
Personalised Initial Ring Duo
When I joined Merci Maman, I was able to choose my favourite piece of jewellery. I chose the Initial Ring Duo because it has a lot of meaning for me and my twin sister also has one so it reminds me of her. I decided to engrave the letter A on the small disc ring because it is the initial of my older sister and my boyfriend. A is also for “Amour” in French and it reminds me of all the very important people in my life … and of course because Merci Maman is all about the love you give and receive with a gift.