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Each personalised piece is made just for you, making it truly one of a kind. Because of this, we’re not able to offer refunds or exchanges on customised items. That said, if there’s a fault with your piece or if we made a mistake in the personalisation, simply drop us a message at [email protected] , we’ll be happy to make things right and arrange an exchange. For non-personalised items Changed your mind? No worries! You have 14 calendar days from the day you receive your order t...

Information Work with us Job Vacancies   Customer Service and BtoB Officer - CDI - Paris 2ème Merci Maman is looking for a Customer Service Officer for its UK and US markets. Customer satisfaction is at the heart of our concerns. We are constantly striving to offer an exceptional experience before, during and after the purchase by providing personalised responses to each of our customers. Reporting to our Chief Operating officer, this position is available now...