Service rating : The website was easy to use, the choice of products is very good, the items I ordered arrived promptly and they were gorgeous! Just as pictured. Highly recommended!Product : Very nice quality and lovely packaging
Service rating : Le professionalisme etait au rendez-vous. Bravo.Product : Son originalite m'a seduit.
Service rating : My daughter purchased me the family tree necklace for Christmas. I loved it so much I ordered her the Duchess necklace. Both are absolutely beautiful. My order was prompt for international mail, and perfect. Thank you for offering such personal pieces to enjoyProduct : Great quality, and beautifully engraved. The gift box is that extra special touch!
Service rating : Easy ordering and it arrived promptly.Product : It was a gift which was very well received.
Service rating : I can’t say enough good about your website! I ordered the Duchess necklace for my daughter in law a couple of weeks before Christmas, hoping it would arrive in time. All of my questions were answered. It got here so fast and is a beautiful piece of jewelry! My daughter in law cried when she saw it! Thank you!Product : It’s unique, beautiful and gorgeous!
The shipping was incredibly fast and the necklace I ordered for my daughter is well made and beautiful. She loves it.
Service rating : My experience was amazing!!! The product is fantastictly and high quality made! I really was impress with the team, wich bring me a profesional and a cozy welcome since the beginning! I'm not a person who buys everywhere and I love the elegance in everything, and Merci Maman has it all in one. Their product says everything.Product : The quality is exeptional and a very high quality. People that had seen it loved it! The was that was packaged was amazing, because, when you start open it and finally get there...yoo just open your eyes, you maintain yourself speechless and enjoy the beauty of the moment. It said ELEGANCE everywhere!!! Loved it!
Very easy to order, excellent service.
Service rating : Very easy to follow the website.Product : This was purchased for my daughter as a Christmas gift. She loves it and hasn’t taken it off since receiving it.
Service rating : Beautiful jewellery with perfect engraving. Delivered very efficiently.Product : Love it! Lovely quality, perfect personalisation, beautifully packaged.
I recently ordered the duchess necklace which is beautiful. The customer service was excellent as I had a special request for engraving which was done and the order was sent out the day I ordered!! I highly recommend Merci Maman!
Service rating : The item ordered was a super gift, thank you for the extra encraving asked for.Product : Super quality. Packaging with a nice personal touch.
Service rating : Buying experirnce was very good. However quality of silver chain seems to be low. My wife complain it creates sharp feeling when wearing on the neck. I had to exchange it, not to spoil value of this gift.Product : Quality of silver chain seems to be low. My wife complain it creates sharp feeling when wearing on the neck. I had to exchange it, not to spoil value of this gift.
On 06-Dec-2018 the supplier responded:Hi, thank you for taking the time to write a review, I am sorry to read your comments. All our chains are made from high quality 925 sterling silver and we have not experienced this issue before. Please do feel free to send us an email with your order number and a photo of the chain if you would like for us to look into this for you. We can be contacted at [email protected] Kind regards, Emma
Service rating : Website so easy to use I bought the Duchess necklace in the silver with a girl and boy charm. Had engraving of my 4 children’s names and made an additional request for their dates of birth to be on reverse! I was absolutely delighted when necklace arrived with all the engraving I asked for Thank you Merci MamamProduct : Fabulous necklace in a variety of choices and wonderful that you can personalise it!Haven’t worn it yet so hoping the silver won’t become scratched or marked too quickly.Packaging good but maybe at Christmas a more festive design would be nice
I am absolutely thrilled with my Duchess Necklace. It arrived within 48 hours of placing my order and I have had lots of compliments.
Service rating : It was a good experience, I had to ask a question on the phone and customer service was very helpful. The personalisation was easy, delivery was prompt and the necklace which was a present for my daughter was perfect thank youProduct : I loved the necklace which was a perfect gift for my daughter.Very pleased with the quality. The personalisation was easy to sort on your online ordering system and the packaging was very impressive
Service rating : Merci Maman helped me engrave my god daughters name in both English and Korean which made this present even more special.Thank you so much, merci maman.I can't wait to give it to my best friend and her daughter who is my god daughter!Product : The staffs of merci maman were very helpful to make this very special present possible!!the best!
Service rating : The idea is nice but engraving is very slapdash really bad. Did not think it was worth the £149 paid .However the boy and girl charms are rather sweet.Product : Extremely slapdash engraving so very shoddy. The idea is nice and charms are sweet but on the whole it was rather expensive for such poor engraving. I had given the gift as was gift wrapped therefore could not very well take it back. Not good value
On 18-Oct-2018 the supplier responded:Hi, thank you for taking the time to write a review, I am sorry to read your comments. Our hand engraving is very popular with our customers who love our bespoke style. Please do feel free to email through a photo of your engraved necklace if you do not feel that this is up to our usual standard, [email protected] Kind regards, Emma
Service rating : Beautiful made Jewellery, and delivery was on a few days. Extremely pleasedProduct : Very pleased. Would love one myself but bought for a closet friend
Service rating : Excellent service - packaging was beautiful and everything shipped quickly!Product : I love my necklace - it's as lovely as pictured, was packaged beautifully and was delivered quickly. My only complaint is that in the short time I've had it, the charms have become quite scratched up - I'm not sure there's anything that could have prevented that, and perhaps I should have anticipated this happening, but overall, I still love my necklace and will likely be back for more lovely jewelry!
On 14-Sep-2018 the supplier responded:Hi, thank you for taking the time to write a review. I am sorry to read your comment, please do feel free to send a photo through to us with your order number and we will happily look into this for you. Our email address is [email protected] Kind regards, Emma