Service rating : goodProduct : bit hard to read, be better if writing was in black? bangle comes open too easy, maybe a safety chain fitted be good
On 10-Jan-2019 the supplier responded:Hi, thank you for taking the time to write a review, I am sorry to read your comments. We recommend that you gently squeeze the clasp to secure the bangle, if you do not feel comfortable doing this yourself please do feel free to send it to us in a secure envelope and include your order ID and a note of the issue. Kind regards, Emma
On 10-Jan-2019 the supplier responded:Hi, thank you for taking the time to write a review, I am sorry to read your comments. All our engraving is done by hand with an engraving pen, no ink is used. In regards to the clasp, we recommend that you gently squeeze the clasp to secure the bangle, if you do not feel comfortable doing this yourself please do feel free to send it to us in a secure envelope and include your order ID and a note of the issue. Kind regards, Emma
I purchased two personalised bracelets for my mother in law for Christmas. She loved them and loved having the names of her children and grandchildren on them. The bracelets were of good quality, well packaged and very pretty. They were delivered Quickly as well. I had hoped that the my would be a bit thicker but it’s just a personal preference. A great gift idea and service. Will use again.
Service rating : No one contacted me on where my bracelet.Product : I love it it's beautiful 😍
On 10-Jan-2019 the supplier responded:Hi, thank you for taking the time to write a review. Unfortunately there is no tracking information available with standard international delivery, we would highly recommend selecting tracked or DHL in the future if you would like to receive tracking information on your parcel. Please do feel free to contact us if you have any further queries. Kind regards, Emma
Service rating : My experience with Merci Maman was excellent. I had placed my order, and put the inscription in block capitals, the Merci Maman team contacted me personally, to confirm if this was how I would like the inscription, and advised me how they normally would engrave it, I went with their advice, within 2 days I had my beautiful bracelet delivered, beautifully presented.Product : I purchased the flat bangle for a Christmas box for my daughter, she was over the moon with it. It is beautiful quality, and was beautifully packaged .
Service rating : Very easy to order and speedy delivery with lovely packagingProduct : Good quality with lovely packaging
I ordered gifts for family. The quality and engraving was excellent. My special request was followed and I received the jewelry when expected.
Service rating : This was my second bangle ive purchased and I’m in love with them! So quick and easy to order and it came that week!Product : Excellent packaging. What a treat when it arrived. The perfect gift to myself!
Service rating : thank you, thank youProduct : perfection, perfection, perfection
Service rating : Despite the company being very much an on line organisation they agree to help me personally. I value that so much and would recommend you highly. Your products are delightful.Thank youProduct : Unique! ........................................
Service rating : Very quick order and delivery. 3Rd time I have used and always excellent service. Will use again.Product : Great quality as ever. Mrs loved it
Service rating : Spoke to a member of the team online to change a few things, sent the items to 2 separate addresses, no extra cost. Couldn't have been more helpful. They were able to engrave in Russian which I couldn't find anywhere else. Really happy customer!Product : Very delicate,. Slightly smaller then expected but fits two different sized wrists for me and my friend
Service rating : I really liked that what I wrote in the note section for the inscription was read and paid attention to when I was ordering a bangle bracelet for my niece.Product : After I saw the bangle bracelet I ordered for my niece, I was actually disappointed in the size. It was much smaller than what it looked like online, more for a child than an adult. She was very happy with the inscription though.
On 29-Jun-2018 the supplier responded:Hi, thank you for taking the time to write a reply. We try to provide as much accurate information on the product page as possible before purchase, including sizes, photos and descriptions. Kind regards, Emma
Service rating : Good service apart from little hick up on delivering to my girlfriend in Romanian when they didn't give the correct phone number to courierProduct : excellent value would buy one again
On 14-Jun-2018 the supplier responded:Hi, thank you for taking the time to write a review. I am sorry to hear that there was a small delay in delivering your order. Our system automatically pulls through all the shipping information the customer enters for delivery. Please do feel free to let us know if you have any further queries. Kind regards, Emma
Service rating : Easy to order. Good communication - letting me know the state of my order, and fast delivery.Product : Lovely - birthday present
There was a computer glitch when ordering. They took care of it immediately. The order was processed quickly, and arrived in the US in a timely manner. The presentation box is so nice, and my bracelets are exactly what I imagined. Very special!!
Service rating : As always, excellent service, fast, more beautiful in real than it is on the photos. I ordered 7 items over the last few years and i love them all.Product : Eye catching piece of art
I never got the bracelets I ordered over a month ago.
On 03-May-2018 the supplier responded:Hi, thank you for taking the time to write a review. I understand that my colleague has been in contact with you and is looking into this issue for you. She will be updating you tomorrow with further information. Kind regards, Emma
Service rating : Amazing service! Very quick delivery and perfect engraving.Product : Good quality, good fit. Recipient very pleased with the gift!
Service rating : Great service- from start to end. Easy to order and quick delivery! Love their designs and been using them for myself or giving to loved ones for at least 5 years now.Product : Just a bit thinner than it looks but a great, delicate piece
Items are very flimsy and engraving are too tiny for my liking!
On 04-Apr-2018 the supplier responded:Hi, thank you for taking the time to write a review. I am sorry to read your comments, all customer feedback is very important to us. We endeavour to make sure all our photos and product information is as accurate and representative as possible. Please do feel free to email us at [email protected] if you would like to discuss this further. Kind regards, Emma