Excellent customer service and the item is very nice.I gave four stars because the Sautoir Pastille Initiale personnalisé is not available anymore but it is still on the website.
On 28-Aug-2019 the supplier responded:Hi, thank you for taking the time to reply. This product is still available for purchase, if you are having trouble making the order please do feel free to contact us directly on 02077311377 or [email protected] so that we can assist you. Kind regards, Emma
Service rating : Amazing service. Beautifully packaged and very convenient to be able to collect on the same day from the London office.Product : Gorgeous bracelet. Bought as a gift for my niece who loves it and hasn’t taken it off since she received it. Really lovely everyday bracelet that looks so pretty:
Service rating : Fab products, fast and efficient deliveryProduct : Beautiful gift for our niece’s baptism
Service rating : Website was easy to use and navigate, order was delivered promptly and the price was not unreasonable. One of my bracelets has already had the clasp come loose though, and it almost fell off my wife’s wrist unnoticed. We already will have to get a new clasp within 3 weeks of purchase, which is disappointing quality vs my expectations.Product : The clasp already came loose on one of the bracelets and almost fell of my wife’s wrist, disappointing quality in that regard but perhaps an unfortunate one-off experience.
On 10-Jan-2019 the supplier responded:Hi, thank you for taking the time to write a review. I am sorry to read your comments, this is very unusual. Please do contact us at [email protected] and we will happily look into this for you. Kind regards, Emma