Despite my order being sent to the wrong address initially (thanks autofill), Merci Mamon we’re very helpful in tracking it and when it had been delayed they even went through the effort of sending out the item again. ...

They are a great company with a personal touch to each order. I forgot to put my details in package for a restring emailed them with information and they found order and sent back to me in very quick time.

Being a clumsy husband, I accidentally made an error on the personalised disk pendant for my wife's necklace. Merci Maman were so efficient that they had already processed my order and sent it out for delivery by the tim...

I love my necklace. The engraving is perfect. And the card with the engraver's name and the gift box makes it more special. I did email with a question and received an answer promptly. This is my second purchase and I wi...

Very easy to order online, my necklace was delivered really quickly and looks absolutely stunning. I'm so pleased with the entire process and will definitely recommend Merci Maman to my friends & family. Thank you!

Absolutely beautiful necklace. It arrived quickly, with lovely packaging included and is just perfect. Bought as a 60th birthday pressie for our mum and she loves it. Thank you Merci Maman. Would highly recommend.

Easy to navigate website.
Good client service who does not hesitate to clarify what you want.
Speedy delivery
A superb experience and my bracelets are gorgeous.

Wonderful customer experience...

Ordered a lovely bracelet for my wife for next day delivery and it duly arrived.
After placing the order online, i called their office and spoke to a lovely lady who ensured my delivery arrived next day. Excellent c...

My wife is thrilled with the Birthday/Wedding Anniversary gift. Necklace looks great.
The engraving is excellent - Thank you, Emma.The service was quick, efficient and arrived in Australia much more quickly than we...

Website so easy to use
I bought the Duchess necklace in the silver with a girl and boy charm. Had engraving of my 4 children’s names and made an additional request for their dates of birth to be on reverse! I wa...

Beautiful jewelry! I also like the packaging. You could advertise that you can also draw symbols when choosing your engraving. I chose a ❤️ and wasn’t sure if we were able to do that.
Will order again from you...

Delivery was prompt and the beautiful packaging means I don't have to wrap it myself! I have bought two necklaces for my daughter in laws when they have had my grandchildren and they are memorable pieces to give.

Was very easy to order the present I was getting so I ended up ordering myself something too!! The personalisation is lovely, love that it is done by hand, looks great.
Website works great on a phone too which is s...

It was a good experience, I had to ask a question on the phone and customer service was very helpful. The personalisation was easy, delivery was prompt and the necklace which was a present for my daughter was perfect tha...

Merci Maman helped me engrave my god daughters name in both English and Korean which made this present even more special.
Thank you so much, merci maman.
I can't wait to give it to my best friend and her daught...