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Each personalised piece is made just for you, making it truly one of a kind. Because of this, we’re not able to offer refunds or exchanges on customised items. That said, if there’s a fault with your piece or if we made a mistake in the personalisation, simply drop us a message at [email protected] , we’ll be happy to make things right and arrange an exchange. For non-personalised items Changed your mind? No worries! You have 14 calendar days from the day you receive your order t...