- UK Return Label included
- Colourful choice of durable, colorfast polyester braids
- Quick turnaround
Delicate care and cleaning of your jewellery will help them to last for years to come.
- Always remove your jewellery before bed
- Always avoid water whilst wearing your jewellery
- As the jewellery is delicate, it is important to store your pieces individually to avoid scratching
- Avoid storing your special pieces in the Merci Maman jewellery box it arrives in, as the jewellery needs access to air to avoid oxidization
- Keep your chains fastened when stored to avoid tangling. Learn more from our Care and Cleaning Guide.
Collection at our London (SW6) office = FREE
Tracked delivery: 1-3 working days = £3.95 or FREE for orders over £150
Saturday delivery = £9.95
Europe including Switzerland - Express delivery by Chronopost: 1-3 working days = £5.95 or free over £150
Rest of the world
Express delivery by DHL: 3-4 working days = £9.95 or FREE for orders over £150
Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page.
Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.
Please refer to our full T&C for more information.
We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.
- Free delivery over £150
- Engraved by hand in 24hrs
- Complimentary personalisation
- Beautifully packaged
Personalisation Complimentary Hand Engraving on Every Item
Make your words come to life with a meaningful message, chosen by you and hand-engraved by us
IN A HURRY? 24 hour dispatch when you order by 1pm
If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day