Restring Service

In stock
SKU
restring
Special Price £8.00 Regular Price £10.00
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Maximum 1000 characters

Details

Merci Maman is happy to offer you the possibility to change the string of your bracelet!

All you have to do is send your existing bracelet to the address below. The shipping method you choose is your responsibility*:

Astley Clarke Ltd.
For Merci Maman Ltd.
1-2 Junction Mews
London W2 1PN  

In order to find all the information relating to your bracelet, please enclose your order number with the parcel.
Please close your envelope properly and protect the jewel well.

Please note that the average time for this process is 5 to 6 weeks in total

* Merci Maman cannot be held responsible for non-receipt of jewellery.

When you place an order for a service (change of cord, modification of jewellery, addition of an engraving), the order is kept for up to 3 months from the date of the order. After 3 months, if we have not received your jewellery, your order will be cancelled with no possibility of a refund.

Delivery & Returns
UK

Royal Mail Tracked delivery: 3-5 working days = £3.95 or FREE for orders over £150

Europe

Tracked delivery with Colissimo: 3-5 working days = £5.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £14.95

Switzerland

Tracked delivery with Colissimo: 3-5 working days = £9.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £29

US and Canada

Express delivery by Chronopost: 1-2 working days = £9.95 or FREE for orders over £150

Rest of the world

Express delivery by Chronopost: 2-3 working days = £19.95 or FREE for orders over £150

Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page

Returns

Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.

Please refer to our full T&C for more information.

2 Year Warranty

We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.

Reviews
  • Free delivery over £150
  • Engraved by hand in 24hrs
  • Complimentary personalisation
  • Beautifully packaged

Personalisation Complimentary Hand Engraving on Every Item

Make your words come to life with a meaningful message, chosen by you and hand-engraved by us

hand engraved merci maman

IN A HURRY? 24 hour dispatch when you order by 1pm

If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day