FAQs
What does the personalised name necklace collection represent?
Our collection features personalised name necklaces and bracelets with multiple dainty charms to represent children, loved ones, and family. These pieces are available in gold plated, rose gold plated and sterling silver, allowing each piece of jewellery to be personalised with a hand-engraved name or date on the front and back.
Can I choose between different materials for my personalised name necklace?
Yes, you have the choice of sterling silver, gold plated, including the rose gold option, all known for their strength and quality. Each metal gives a unique appearance to your jewellery, perfect for complementing any outfit or suiting your personal style.
How many names or words can be added to personalised jewellery?
You can personalise your necklace or bracelet with up multiple names or dates, with the amount depending on the specific piece. Adding charms to represent your own special story makes each piece unique and fully representative of unforgettable moments or loved ones.
Is the jewellery in your collection durable?
Yes, we use high quality materials that are built to last. Whether you opt for sterling silver or gold plated, our jewellery is designed to withstand everyday wear and tear while maintaining its beauty. However, we would recommend caring for your jewellery to ensure that it remains just as lovely as when you received it.
How can I personalise a personalised name necklace?
You can easily create your personalised jewellery through each product page on our site. Select the necklace or bracelet you like, choose the metal, and enter the name or initials you want to engrave. You can also choose the length of the chain for the perfect fit, and even choose a beaded chain instead.
Does your collection include options for gifts?
Absolutely! Our personalised jewellery makes the perfect gift for any occasion. Whether for a birthday, Mother's Day, or simply to say, “I love you”, personalised jewellery is always an appreciated and heartfelt gift choice.
Can I return or exchange a personalised item?
Due to the personalised nature of our jewellery, returns or exchanges are generally not accepted. We encourage our customers to review their order before finalising to ensure all details are correct before placing the order.
What should I do if I want to change or cancel my order after placing it?
If you have any issues with your order, please contact us straight away, as the order may be in production, and it may be difficult to change the details. Contact our customer service for any assistance.
How do I maintain and take care of my personalised name jewellery?
To maintain the beauty and shine of your jewellery, keep it in a dry place and avoid contact with water, perfumes, lotions and chemicals. Regular cleaning with a soft cloth will also help to maintain its shine. These simple steps will help your jewellery to keep looking in top condition.
How long does it take to receive my orders?
Production time may vary, but we aim to personalise your piece within 24 hours when ordered on a business day. Delivery times will vary depending on location. Click here to find out the exact delivery time for your location.