About Us
Our Story

Our Brand

Join us on our journey and discover our story so far.

Merci Maman was founded in 2007 by Béatrice de Montille. Our first bracelet was created twelve years ago and we have been celebrating the special bond between families ever since. Béatrice now sits alongside her husband, Arnaud, and their team of 50 in their London, Paris and Berlin studios. Join us on our journey and discover our story so far.

Handwritten Note

Where It All Began

Béatrice created Merci Maman’s first charm bracelet in 2007 at her kitchen table in Fulham, London. Merci Maman was born from the idea of cherishing special moments with uniquely personalised gifts to celebrate motherhood and the special bond between a mother and her child.

Where It All Began

Our First Office

In 2011, Merci Maman moved into their first office in Fulham, London. From here, we engrave, make, beautifully pack and send all orders placed through the UK website. Since opening in London, we now also have workshops in Paris and Berlin!

Where It All Began
Spotted On Kate Middleton
Spotlight

Spotted On Kate Middleton

In 2014, Kate Middleton, the Duchess of Cambridge, was spotted wearing a Merci Maman necklace gifted to her by her sister, Pippa, after the birth of Prince George. The charms were hand-engraved with Prince George’s name, date of birth and a small charm with Prince William’s initial. With her classic style, elegance, and family values, Béatrice couldn’t imagine a better ambassador for Merci Maman and we’ve aptly named this design The Duchess Necklace.

Spotted On Kate Middleton Spotted On Kate Middleton
The Queens Award

SpotlightMerci Maman Wins The Queen’s Award

In 2017, Merci Maman was awarded the prestigious Queen’s Award for Enterprise in the International Trade category! This is one of the highest official accolades for businesses in the UK and our founders were presented with the award at Buckingham Palace by The Queen Elizabeth II. Celebrating our 10th anniversary in October 2017, the Queen’s Award came as an amazing gift and a royal seal of approval!

We celebrated with friends, influencers and customers at The Résidence de France in Kensington Palace Gardens in London.

made with meaning

Made With Meaning

We believe there is no greater joy than giving or receiving the gift of personalised jewellery. Whether it’s the birth of a new baby or a gift to say ‘merci’, make your words come to life with a meaningful message, chosen by you and hand-engraved by us.

Personalised, packed and posted in just 24 hours, our complimentary orange boxes are delivered to your doorstep no matter where you are in the world.

Celebrating Motherhood Since 2007

From our first bracelet to now, we take care in every step of our process and each piece of Merci Maman jewellery touches the hands and hearts of the whole team. Translated as ‘Thank You, Mummy’, we keep motherhood at the heart of everything we do. Made for mums, by mums, our jewellery helps you cherish those moments that mean the most to you and your family.

suppliers and sourcing

Suppliers & Sourcing

We pride ourselves on the harmonious and strong relationships we uphold with the majority of our suppliers. Situated all over the world, we work with a variety of partners according to their expertise. Most of the manufacturers we work with are RJC certified, meaning high standards of sustainability, social, environmental, and ethical responsibility are maintained at all points of the supply chain. As a business, we are constantly committed to working with suppliers to ensure the highest quality materials are used in order to bring you products we hope you will treasure for years to come. To find out more about RJC certification please click here.

Quality

We pride ourselves on the quality of our special keepsakes; from the metal the jewellery is crafted from, to the RJC certification guaranteed with our suppliers, to the skills of our talented artist engravers and the beautiful jewellery box that your keepsake is sent in. With this in mind, each personalised treasure has a guarantee for up to two years from the date of purchase, so you can rest assured every hand-engraved keepsake will cherish your memories for years to come.

Skilled Engravers

Our talented team of hand-engravers personalise each and every piece of jewellery, making a totally unique keepsake to capture your special memories. Their skill and precision are extremely impressive to say the least, and each talented engraver has practised their craft for years to make your one-of-a-kind piece perfect with a beautiful hand-engraved message. Employing our classic French cursive handwriting, the signature style of the brand is seen in each special keepsake, with our founder’s French roots inspiring every piece of hand-engraved jewellery.

Outstanding Service

Not only do we personalise your special pieces, but we like to think the Merci Maman experience doesn’t end there. Our fantastic customer services team are always on hand for any queries you may have, or help needed with engraving inspiration - we are always here to chat. Once you’ve picked your personalised message and placed your order, we make sure you don’t wait for long as your special keepsake will be hand-engraved and posted within 24 hours.

Beautifully Packaged

With jewellery as meaningful as ours is, it’s only right that the packaging is just as beautiful. In classic Merci Maman colours, the timeless box and soft padding keep your special piece stored beautifully. With the option to add a hand-engraved card so you know which talented artist has personalised your piece, every piece of jewellery that passes through our hands is crafted with love. We know the perfect way to show a loved one just how special they are is with a piece of hand-engraved jewellery, which is why we make sure our personalised pieces are packaged beautiful to make the gift giving and receiving experience that extra bit special.

Our Mission

Since our company was founded all those years ago, our core mission and vision has never wavered. Celebrating motherhood has always our purpose to exist since the day Merci Maman was born, and will never stop being our number one priority. The incomparable bond between a mother and child, and the special memories our jewellery hold for our community are the most important things for our team.

Our Values

MAKE-SHARE-TRY-GROW

Whilst our company has evolved over the years, one thing that hasn’t and won’t change is our values. Making meaningful jewellery is at the core of what we do and celebrate, sharing special memories with the ones who mean the most as your family grows. We are always trying to refine our unique designs, adapting your favourites to create beautiful sentimental jewellery. Whilst we aim to continue our trajectory of growth and reach even more of our growing Merci Maman community, we want to make sure the experience of personalising a piece of our jewellery stays just as authentic as it was at the beginning. We’re a team of real people, with endless amounts of talents and hand-engravers that personalise each special keepsake.

Corporate Social Responsibility (CSR)

Social responsibility and sustainability are at the core of Merci Maman. From the way we do business, to our teams, to the design of our products & packaging, our message remains the same. We want to make sure that sustainability is becoming an integral part of the way we do things. Whilst we may not be exactly where we want to be just yet, we are very pleased to say we have taken the first important steps on our ongoing sustainability journey and can’t wait to see where it takes us. It takes bigger strides for small companies to ask to make changes happen but bear with us as we continuously work on it and adapt.