Search results for: 'personalised in'

In accordance with Article L221-28 of the French Consumer Code, buyers who are non-professional individuals have a cooling-off period of fourteen calendar days from the date of delivery of their order to return the product to the seller for exchange or refund without charge, with the exception of the cost of returning the product. Warning in the case of personalised products: Any personalised item cannot be refunded or exchanged unless there is a notable manufacturing defect. In this case only, pleas...

Information Work with us Job Vacancies   Customer Service and BtoB Officer - CDI - Paris 2ème Merci Maman is looking for a Customer Service Officer for its UK and US markets. Customer satisfaction is at the heart of our concerns. We are constantly striving to offer an exceptional experience before, during and after the purchase by providing personalised responses to each of our customers. Reporting to our Chief Operating officer, this position is available now...

Special Offers Terms & Conditions   Welcome to Merci Maman Boutique. By browsing our website you are agreeing to the following terms and conditions, which together with our privacy policy govern Merci Maman’s relationship with you. The term "Merci Maman" or "us" or "we" refers to the owner of the website, whose registered office is 10 rue Chabanais, 75002 Paris, France. The term "you" refers to the user of our website. Your use of this website is subject to the laws of France. The c...

We take privacy very seriously at Merci Maman and are committed to safeguarding your online data. We will never collect personal data without your explicit consent. We also never have and never will sell your data to third parties. What data do we collect? The personal data we collect during your online experience may include but is not limited to: First name Last name Email address Delivery & billing addresses Phone number. Why and how do we use data? When you cr...

We’ve built our brand with family at its core and the belief that anything is possible; our values – Make, Try, Share, Grow - resonate throughout our workshop, products and team. We love to work with brands and organisations who share similar values to us, collaborating on projects and our commitment to creating an amazing experience.  Collaborations We are proud to have collaborated with some of our favourite brands. From gift-with-purchase and giveaways to in-st...

My order The engraving on my jewellery looks different to my friend/family members' jewellery. Why is that? Each item is individually created in the Merci Maman workshop. The beauty of our jewellery is that the personalisation is engraved by hand rather than a machine and there are sometimes subtle differences between individual hand-engraving styles. Although we try to match the styles as closely as possible, any irregularities should be appreciated as part of a unique, hand crafte...

Information Gemstone and Birthstone Jewellery Guide Discover the meaning behind each of our colourful gemstones. Whether it’s the month they were born, a lucky charm or their favourite colour, discover the meaning behind our gemstones and birthstones and add a splash of colour to your personalised jewellery. We are committed to sourcing our gemstones in a responsible and moral way. Our suppliers are members of the Responsible Jewellery Council (RJC), an organisation that promotes e...

Information Birth Flower Gifts Guide Discover the Birth Flower Collection here, perfect for personalised birthday gifts. Each flower gets the strength from its roots, which give it stability, life and growth. It changes and evolves from a small, tender seed to a beautiful blossom, just like a child that grows with the love from its mother. It is unique, as nature intended, but its purpose is the same. Discover the  Birth Flower Collection  here, perfect for personalised ...

Information How to Clean Jewellery It’s your favourite necklace, your keepsake bracelet, your piece of sentimental jewellery to mark a special moment in life. In the same way you treasure your memories, relationships and loved ones, it’s important to look after your Merci Maman jewellery to keep the mementos of life’s special moments cherished. Delicate care and cleaning of your jewellery will help them to last for years to come, and continued ...

Our Story Our Brand Join us on our journey and discover our story so far. Merci Maman was founded in 2007 by Béatrice de Montille. Our first bracelet was created twelve years ago and we have been celebrating the special bond between families ever since. Béatrice now sits alongside her husband, Arnaud, and their team of 20 in their Paris atelier. Join us on our journey and discover our story so far.     Our Story Our Jewellery Our Promise...

Introducing the Christmas Gift Guide Gifting made personal. Give a unique gift this festive season with our exclusive collection of personalised jewellery. At Merci Maman, each piece is designed with love and special attention to detail. Whether it's engraved necklaces, timeless bracelets, or elegant earrings, our jewellery is perfect for adding a personal touch to your Christmas gifts. Have a special message, important date or initials engraved to make your gift truly unforget...

Introducing Mother's Day Gift Guide Made by mums, for mums Celebrating motherhood is at the heart of everything we do and this year, our #toallmamas campaign aims to do just that. From hand-engraving heartfelt words and life-changing dates, personalise a unique keepsake to show your mother figure just how special they are. Shop Most Wished For Gifts Personalised Intertwined Necklace Personalised Uni...