Restring Service

In stock
SKU
restring
€10.00
About This Product

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Details
Customer service is an important part of our philosophy. That's why we actively support our customers even after the purchase. Have you worn your favourite bracelet so much that the band has worn down a bit? Then you have come to the right place to renew it!
 
It's as simple as this: choose one of our beautiful band colours, submit the order and please send us your bracelet by post to the following address:
 
Merci Maman
3 Impasse de la Planchette
75003 Paris
France
 
IMPORTANT: Please send us your order number, which you will receive with this order. We recommend insured shipping.
Delivery & Returns
Royal Mail Strike Action

We apologise for any delays in your order being received due to Royal Mail strikes throughout November. We advise customers with urgent orders to select our other services to avoid disappointment.

Christmas Delivery

Standard Delivery (Tracked 48 Delivery by Royal Mail) = Order by 1pm on 19th December

Express Delivery (Next Day Delivery by DPD) = Order by 1pm on 22nd December

UK

Collection at our London (SW6) office = FREE
Royal Mail Tracked delivery: 2-3 working days = £3.95 or FREE for orders over £150
Royal Mail Tracked delivery: 1-2 working days = £5.95
Royal Mail Saturday delivery = £9.95
2 Day Amazon delivery: 2 working days = £5.95
DPD Next Day Delivery (Monday-Friday only) = £9.95

Europe

Tracked delivery with Colissimo: 3-5 working days = £5.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £14.95

Switzerland

Tracked delivery with Colissimo: 3-5 working days = £9.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £29

Rest of the world

Standard delivery by Royal Mail: 7-10 working days = £9.95 or FREE for orders over £150

Express delivery by DHL: 3-4 working days = £19.95

Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page

Returns

Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.

Please refer to our full T&C for more information.

2 Year Warranty

We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.

Contact Us

Call us on +33(0)1 49 24 93 76 (Monday to Thursday from 10am to 6pm. Friday from 10am to 4:30pm) or fill in the form on our contact page.

Reviews
  • Free delivery over £150
  • Engraved by hand in 24hrs
  • Complimentary personalisation
  • Beautifully packaged

Personalisation Complimentary Hand Engraving on Every Item

Make your words come to life with a meaningful message, chosen by you and hand-engraved by us

hand engraved merci maman

IN A HURRY? 24 hour dispatch when you order by 1pm

If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day