Tell your story and add more charms to your existing personalised engraved bracelet. Simply add to your existing bracelet or return and we'll do it for you, complete with a brand new braid, on us.
Adding more charms couldn't be easier:
1 -Fill in the form to your right and tell us what charms you would like to add, what message you would like engraved, and what colour braid catches your eye so we can restring your bracelet at the same time on a brand new rope.
2 - Print the Royal Mail Label displayed above (no stamp needed for UK customers) and enclose your 5 digit Order Number with your bracelet in a padded envelope.
Note: For customers living abroad, please send back your bracelet with your 5 digit Order Number to the address that is in our Contact Us section.
- Hand-engraved in our London workshop
- Any slight variations in lettering depth, spacing and alignment from the examples shown are part of the aesthetic and originality of the piece
Delicate care and cleaning of your jewellery will help them to last for years to come.
- Always remove your jewellery before bed
- Always avoid water whilst wearing your jewellery
- As the jewellery is delicate, it is important to store your pieces individually to avoid scratching
- Avoid storing your special pieces in the Merci Maman jewellery box it arrives in, as the jewellery needs access to air to avoid oxidization
- Keep your chains fastened when stored to avoid tangling. Learn more from our Care and Cleaning Guide.
UK
Collection at our London (SW6) office = FREE
Tracked delivery: 1-3 working days = £3.95 or FREE for orders over £150
Saturday delivery = £9.95
Europe
Europe including Switzerland - Express delivery by Chronopost: 1-3 working days = £5.95 or free over £150
Rest of the world
Express delivery by DHL: 3-4 working days = £9.95 or FREE for orders over £150
Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page.
Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.
Please refer to our full T&C for more information.
We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.
Call us on +44(0)20 7731 1377 (open weekdays 9am-5pm GMT) or fill in the form on our contact page.
- Free delivery over £150
- Engraved by hand in 24hrs
- Complimentary personalisation
- Beautifully packaged
Personalisation Complimentary Hand Engraving on Every Item
Make your words come to life with a meaningful message, chosen by you and hand-engraved by us
IN A HURRY? 24 hour dispatch when you order by 1pm
If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day