Work With Us

Full Stack Developer – London, Fulham (Full-time)

       
Merci Maman designs and creates personalised jewellery in its London office. The company has grown consistently since its inception in 2007 and this trend has accelerated in recent years, due to innovations, internationalisation in France, Germany & the US, increased investments in Digital Marketing and very strong PR when the Duchess of Cambridge was spotted wearing one of our necklaces. In 2014, turnover more than doubled to reach our first million and we ended 2016 with more than a £2m turnover. Our team of 22 is working on many more growth initiatives for years to come, like the recent opening of our 2nd office in Paris.

The majority of sales are generated through our B2C website mercimamanboutique.com. Since its launch, the website had been developed by a freelancer developer and administered by our Ecommerce manager. Given our growth and strong pipeline of projects, we are looking to hire a permanent full time Junior Developer with a creative vision and technical knowhow who can take leadership over the technology aspect of the business. Our Lead Developer, still on freelance, will be available to support this new joiner for projects requiring specific expertise.


Working closely with the co-founders and the Ecommerce manager, key responsibilities of this newly created role will include:
Contribute proactively to the developement strategy for mercimamanboutique.com by keeping abreast of the latest trends in the ecommerce industry and recommending new projects.
Optimise and develop our OpenCart CMS platform to improve our visitors and internal team’s use.
Introduce new modules and technology to:
        o Improve multi device experience, with a strong focus on mobile.
        o Optimize site speed.
        o Optimise search engine results for our brand and defined keywords. 
        o Consolidate our database.
        o Facilitate Checkout.
        o Test and validate hypothesis through A/B testing.
Report results to the team.
Ensure appropriate back-ups and emergency / business continuity recovery plan.
General IT considerations.


We are looking for someone with a track record of developing ecommerce platforms, who will become a key player within the Merci Maman team, keeping optimal user experience and customer satisfaction at the heart of every project. You will need to be a good multi tasker with good communication skills and have a positive ‘can do’ attitude. 


Required technical skills: PHP, HTML, CSS, Javascript, GIT.

Would be a plus: SASS, Node, Grunt, Opencart or other eCommerce framework experience, Multi language site experience, SEO experience, Social media integration.


Competitive remuneration incl. bonuses, pension plan, health insurance and income protection cover.
If you have the required skills and experience, please send your cover letter and CV to Mélanie Vuillaume at
[email protected]

------------------------------------


GERMAN-SPEAKING Sales & Marketing Assistant - London, Fulham (Full-time)

mercimamamboutique.com/de-de, tausendkind.de, dawanda.de


Merci Maman is a Franco-English jewellery brand launched in London in 2007. We design and craft contemporary personalised jewellery engraved by hand in our studio, including bracelets, necklaces and accessories for women, men and children.

Launched 9 years ago by Beatrice de Montille, the company’s growth was accelerated in February 2014 when Kate Middleton, Duchess of Cambridge, was spotted wearing a Merci Maman necklaces. Since then we have won several awards, such as the Nectar Small Business Award, the Franco-British Business Award and were recently shortlisted for the eCommerce-Awards. Our retail brand “Message by Merci Maman” is stocked in the prestigious John Lewis in the UK and Le Printemps in Paris.

Given Merci Maman’s significant growth in Germany this year, we are opening a new position for January 2017. For this role, you will be responsible for the German-speaking customer service, the platform management of our storefronts at DaWanda & Tausendkind and the organisation of fairs & pop-ups in Germany & Austria. Furthermore, you will assist the Country Manager for Germany & Austria in various areas, including marketing & business development. This is an exciting opportunity for a recent graduate who would like to work in marketing, sales and communications within a creative environment.  


Key responsibilities include:

German-speaking customer service.

Assist with the German website, including copywriting.

Platform management of DaWanda & Tausendkind, including uploading new products & order management.

Assist the country manager for Germany & Austria, especially with Marketing & Partnerships.

Organisation of events, such as fairs and pop-ups.


Others:

Help with the production of orders, especially at Christmas.

Attend seasonal fairs and outside events from time to time.

Participate in product development and key event brainstorming sessions. 


Apply if you are an enthusiastic team player looking for a dynamic working environment with flat hierarchies and responsibilities from the beginning. You will need to be able to speak German fluently and have excellent written and verbal communication skills, as well as experience an interest in jewellery & giftware. Knowledge of Excel & Photoshop is a plus. Please note that our working language is English but most of your tasks will be conducted in German. We value creativity and a positive ‘can do’ attitude as well as an open exchange of ideas. 


Competitive remuneration incl. bonuses, pension plan, health insurance and critical illness cover. Our office is based in Fulham, London, United Kingdom. 

If you have the required skills and experience, please send your cover letter and CV to Julia Nentwich at [email protected]  


------------------------------------


Marketing and Sales Assistant - London, Fulham (Full-time)

hardtofind.com.au (AUSTRALIA), giftslessordinary.com (ASIA), etsy.com (US, EUROPE), Business Development (USA, Asia)


Merci Maman is a Franco-English jewellery brand launched in London in 2007. We design and craft contemporary personalised jewellery engraved by hand in our studios, including bracelets, necklaces and accessories for women, men and children.
The family business was launched 9 years ago by Beatrice de Montille in London. We have grown since the outset to become a multi-million pound business. Our growth accelerated in February 2014 when Kate Middleton, The Duchess of Cambridge, was spotted wearing one of our necklaces. Since then, our brand has benefited from increased media attention, we tripled the team and have recently won several awards. We have a very close relationship with our partners in the UK and abroad including Notonthehisghstreet.com. In March 2016 we opened a new office in Paris to develop the French market and our website is also translated in German and US English.
We are looking to expand our team of 22 with a Marketing and Sales Assistant to manage our storefront on hardtofind.com.au; giftslessordinary.com; etsy.com and develop our presence in the USA and Asia.
Key responsibilities include:

E-marketplace Management:
Manage orders on a daily basis and respond to customers enquiries;
Participate to quarterly customer service meeting and feedback the team;
Update the storefront with new products and constantly improve the existing offer;
Liaise with buyers and merchandising teams to promote the products and coordinate marketing activities during key periods (Christmas, Mother’s Day);
Report & present sales data during monthly meetings;

Business Development – USA/ASIA:
Update content on our US website, our US Facebook account and translate newsletters targeted to the US market;
Work with bloggers and find brand partnerships to promote the brand;
Find new e-marketplaces to sell our products on;

Operations:
Participate in the daily production of orders;

Other:
Participate in product development and key event brainstorming sessions; 
Attend seasonal fairs and outside events from time to time.

Apply if you are an enthusiastic team player looking for a dynamic working environment with flat hierarchies and responsibilities from the beginning. You will need to have excellent written and verbal communication skills, as well an interest in the jewellery & giftware industry. Knowledge of Excel & Photoshop is a plus. We value creativity and a positive ‘can do’ attitude as well as an open exchange of ideas. 

Competitive remuneration incl. bonuses, pension plan, health insurance and critical illness cover.

If you have the required skills and experience, please send your cover letter and CV to Clémence Jamet at [email protected]  

Join the Merci Maman Family

Subscribe to our newsletter to find out about our new products and special offers.