Work With Us



KEY ACCOUNT EXECUTIVE - NOTONTHEHIGHSTREET.COM

Fulham, London (SW6)


Merci Maman is a Franco-English jewellery brand launched in London in 2007. We design and craft contemporary personalised jewellery engraved by hand in our studios, including bracelets, necklaces and accessories for women, men and children.

We have grown since the outset to become a multi-million pound business. Our growth accelerated in February 2014 when Kate Middleton, The Duchess of Cambridge, was spotted wearing one of our necklaces. Since then, our brand has benefited from increased media attention; we tripled the team and have recently won several awards including the prestigious Queen’s Award for Enterprise 2017. We have a very close relationship with our partners in the UK and abroad including Notonthehisghstreet.com. In March 2016 we opened a new office in Paris to develop the French market and our website is also translated in German and US English.

We are looking to expand our sales and marketing team with a Key Account Executive to start as soon as possible to look after our storefront on notonthehighstreet.com. 


Key responsibilities include:

Manage orders on a daily basis and respond to customers enquiries;

Update the storefront with new products and constantly improve the existing offer;

Liaise with buyers and merchandising teams to promote products and coordinate marketing activities during key periods (Christmas, Mother’s Day);

Prepare annual review and meetings with the buyers before key periods like Christmas;

Report & present sales data during monthly meetings;

Participate to quarterly customer service meeting and feedback the team;

Represent Merci Maman during various events organised by the partner,

Apply for awards.


Other:

Participate in the daily production of orders;

Participate in product development and key event brainstorming sessions; 

Attend seasonal fairs and outside events from time to time.


Apply if you are an enthusiastic team player looking for a dynamic working environment with flat hierarchies and responsibilities from the beginning. You will need to have excellent written and verbal communication skills, as well an interest in the jewellery & giftware industry. Knowledge of Excel and Photoshop is a plus. We value creativity and a positive ‘can do’ attitude as well as an open exchange of ideas. 


Competitive remuneration incl. bonuses, pension plan, health insurance and critical illness cover.


If you have the required skills and experience, please get in touch with Clémence Jamet at [email protected]  


OPERATIONS & QUALITY EXECUTIVE

Fulham, London (SW6)


Merci Maman is a Franco-English jewellery brand launched in London in 2007. We design and craft contemporary personalised jewellery engraved by hand in our studios, including bracelets, necklaces and accessories for women, men and children.

We have grown since the outset to become a multi-million pound business. Our growth accelerated in February 2014 when Kate Middleton, The Duchess of Cambridge, was spotted wearing one of our necklaces. Since then, our brand has benefited from increased media attention; we tripled the team and have recently won several awards including the prestigious Queen’s Award for Enterprise 2017. We have a very close relationship with our partners in the UK and abroad including Notonthehisghstreet.com. In March 2016 we opened a new office in Paris to develop the French market and our website is also translated in German and US English.

We are also developing two other brands alongside Merci Maman: Message by Merci Maman, our wholesale boutique offer and Home by Merci Maman our premium embroidered gifts range. 

We are looking to expand our team of 25 with an Operation and Quality Executive from May 2017 to look after the daily production of orders.

Key responsibilities include:


Order Production & Dispatch:

In charge of daily preparation, assembling and packing of jewellery orders;

Occasionally help with embroidered orders;

Dispatch all orders using our dispatch managing tool;


Quality Management:

Final quality check of products sent;

Report to the product development team any quality issues;


Stock management:

Organise and count the stock upon deliveries;

In charge of monthly stock count;


Other:

Participate in product development and key event brainstorming sessions; 

Attend seasonal fairs and outside events from time to time.


Apply if you are an enthusiastic team player looking for a dynamic working environment with flat hierarchies and responsibilities from the beginning. You will need to have good written and verbal communication skills, as well an interest in the jewellery & giftware industry. Knowledge of Excel is a plus. We value creativity and a positive ‘can do’ attitude as well as an open exchange of ideas. 

Competitive remuneration incl. bonuses, pension plan, health insurance and critical illness cover.


If you have the required skills and experience, please get in touch with Clémence Jamet at [email protected] 


Join the Merci Maman Family

Subscribe to our newsletter to find out about our new products and special offers.