Request a Quote - Cleaning & Restoration Service

In stock
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request-a-quote-cleaning-restoration-service
€0.00

Restore the shine of your Merci Maman jewellery with our cleaning and beautification service. Whether it’s a necklace, bracelet or ring, we give your pieces a second life while preserving their original charm.

What’s included:

  • Professional and delicate cleaning of your jewellery (excluding leather, stone-set and semi-precious stone pieces).
  • Restoration of shine and brilliance.
  • Fast and careful handling by our team of artisans.

Conditions:

  • Service subject to prior assessment.
  • Cleaning is carried out only if technically possible.
  • Shipping costs (outbound and return) are at the customer’s expense.

How does it work?

  1. Place an order for a quote on our website or send an email to [email protected]
  2. Upon receiving your request, our customer service team will contact you with instructions on how to proceed.
  3. Once we receive the required information, and provided your jewellery can be restored, you will receive a payment link to confirm the quote and proceed with your order.
  4. Send your jewellery to us (Merci Maman cannot be held responsible for any loss caused by the carrier you choose).
  5. We carry out the cleaning and restoration in our workshops.
  6. Receive your jewellery back, ready to shine again.

Why choose our service?

  • Merci Maman’s expert craftsmanship
  • Meticulous care and respect for the original piece
  • A fast and secure solution to extend the life of your creations

Estimated timeframe: Service completed within 7 to 10 working days after receiving the jewellery.

 

Delivery & Returns
UK

Import Fees included
Chronopost or Delivengo Tracked delivery: 3-5 working days = or FREE for orders over
Express delivery by Chronopost: 1-3 working days =

Europe

Tracked delivery with Delivengo: 4-8 working days = or FREE for orders over
Express delivery by Chronopost: 1-3 working days =

Switzerland

Tracked delivery with Colissimo: 2-3 working days =  or FREE for orders over
Express delivery by Chronopost: 1 working day =

US

Express delivery by Chronopost: 1-2 working days =

Rest of the world

Tracked delivery by Delivengo: 5-12 working days = or FREE for orders over
Express delivery by Chronopost: 2-3 working days =

Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page

Returns

Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.

Please refer to our full T&C for more information.

2 Year Warranty

We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.

Reviews
  • Free delivery
  • Engraved by hand in 24hrs
  • Complimentary personalisation
  • Beautifully packaged

Personalisation Complimentary Hand Engraving on Every Item

Make your words come to life with a meaningful message, chosen by you and hand-engraved by us

hand engraved merci maman

IN A HURRY? 24 hour dispatch when you order by 1pm

If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day