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Each personalised piece is made just for you, making it truly one of a kind. Because of this, we’re not able to offer refunds or exchanges on customised items. That said, if there’s a fault with your piece or if we made a mistake in the personalisation, simply drop us a message at [email protected] , we’ll be happy to make things right and arrange an exchange. For non-personalised items Changed your mind? No worries! You have 14 calendar days from the day you receive your order t...

Information Work with us Job Vacancies   Customer Service and BtoB Officer - CDI - Paris 2ème Merci Maman is looking for a Customer Service Officer for its UK and US markets. Customer satisfaction is at the heart of our concerns. We are constantly striving to offer an exceptional experience before, during and after the purchase by providing personalised responses to each of our customers. Reporting to our Chief Operating officer, this position is available now...

Special Offers Terms & Conditions   Welcome to Merci Maman Boutique. By browsing our website you are agreeing to the following terms and conditions, which together with our privacy policy govern Merci Maman’s relationship with you. The term "Merci Maman" or "us" or "we" refers to the owner of the website, whose registered office is 10 rue Chabanais, 75002 Paris, France. The term "you" refers to the user of our website. Your use of this website is subject to the laws of France. The c...

We take privacy very seriously at Merci Maman and are committed to safeguarding your online data. We will never collect personal data without your explicit consent. We also never have and never will sell your data to third parties. What data do we collect? The personal data we collect during your online experience may include but is not limited to: First name Last name Email address Delivery & billing addresses Phone number. Why and how do we use data? When you cr...

Company: Merci Maman Address: 10 rue Chabanais, 75002 Paris, France Founders: Béatrice & Arnaud de Montille Status: Société à responsabilité limitée (SARL) Registration number: 818 517 344 VAT number: FR51 818 517 344 Mail: [email protected] Website: www.mercimamanboutique.com Hosting: MGT-COMMERCE GmbH, Mendelssohnstrasse 27, 10405 Berlin, Germany

My order The engraving on my jewellery looks different to my friend/family members' jewellery. Why is that? Each item is individually created in the Merci Maman workshop. The beauty of our jewellery is that the personalisation is engraved by hand rather than a machine and there are sometimes subtle differences between individual hand-engraving styles. Although we try to match the styles as closely as possible, any irregularities should be appreciated as part of a unique, hand crafte...

Information Birth Flower Gifts Guide Discover the Birth Flower Collection here, perfect for personalised birthday gifts. Each flower gets the strength from its roots, which give it stability, life and growth. It changes and evolves from a small, tender seed to a beautiful blossom, just like a child that grows with the love from its mother. It is unique, as nature intended, but its purpose is the same. Discover the  Birth Flower Collection  here, perfect for personalised ...

Information How to Clean Jewellery It’s your favourite necklace, your keepsake bracelet, your piece of sentimental jewellery to mark a special moment in life. In the same way you treasure your memories, relationships and loved ones, it’s important to look after your Merci Maman jewellery to keep the mementos of life’s special moments cherished. Delicate care and cleaning of your jewellery will help them to last for years to come, and continued ...

Our Story Our Brand Join us on our journey and discover our story so far. Merci Maman was founded in 2007 by Béatrice de Montille. Our first bracelet was created twelve years ago and we have been celebrating the special bond between families ever since. Béatrice now sits alongside her husband, Arnaud, and their team of 20 in their Paris atelier. Join us on our journey and discover our story so far.     Our Story Our Jewellery Our Promise...

Klarna Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.18+ T&C's apply. www.klarna.com/uk/terms-and-conditions Step 1 Add your chosen pieces to your bag and select Klarna as a payment method at checkout. Step 2 Enter a few personal details and you’ll know instantly if you’re approved. Step 3 Klarna will send you an email confirmation and reminder...

Introducing the Christmas Gift Guide Gifting made personal. Give a unique gift this festive season with our exclusive collection of personalised jewellery. At Merci Maman, each piece is designed with love and special attention to detail. Whether it's engraved necklaces, timeless bracelets, or elegant earrings, our jewellery is perfect for adding a personal touch to your Christmas gifts. Have a special message, important date or initials engraved to make your gift truly unforget...

Merci Maman SARL Contest Rules By participating in the contest (hereinafter referred to as the "Contest"), the Participant agrees to comply with all the provisions of these rules. Failure to comply with these rules will result in the nullification of participation in the Contest. Article 1. Contest Organiser These rules set out the terms and conditions of the Contest organised by MERCI MAMAN SARL , located at 10 Rue Chabanais, 75002 Paris , registered with the Trade and Companies Register un...