Here at Merci Maman, we go that extra mile to help you customise your bracelet. Nothing is too much trouble and we love to help, especially if you want to adapt your existing bracelet to record new family members or other changes in your life.
All you have to do is fill in the form on this page, and return your bracelet together with a note of the order number that you will receive to:
Merci Maman
10 rue Chabanais
75002 Paris
France
We would recommend that you use a well sealed and padded envelope and used a Signed For delivery service.
UK
Royal Mail Tracked delivery: 3-5 working days = £3.95 or FREE for orders over £150
Europe
Tracked delivery with Colissimo: 3-5 working days = £5.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £14.95
Switzerland
Tracked delivery with Colissimo: 3-5 working days = £9.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £29
US and Canada
Express delivery by Chronopost: 1-2 working days = £9.95 or FREE for orders over £150
Rest of the world
Express delivery by Chronopost: 2-3 working days = £19.95 or FREE for orders over £150
Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page
Returns
Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.
Please refer to our full T&C for more information.
We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.
- Free delivery over £150
- Engraved by hand in 24hrs
- Complimentary personalisation
- Beautifully packaged
Personalisation Complimentary Hand Engraving on Every Item
Make your words come to life with a meaningful message, chosen by you and hand-engraved by us
IN A HURRY? 24 hour dispatch when you order by 1pm
If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day