Please indicate the reason for this order in the comment box provided, and the cost of shipping will be added to your shopping cart.
Delicate care and cleaning of your jewelry will help them to last for years to come.
- Always remove your jewelry before bed
- Always avoid water whilst wearing your jewelry
- As the jewelry is delicate, it is important to store your pieces individually to avoid scratching
- Avoid storing your special pieces in the Merci Maman jewelry box it arrives in, as the jewelry needs access to air to avoid oxidization
- Keep your chains fastened when stored to avoid tangling. Learn more from our Care and Cleaning Guide.
USA & Canada
Standard delivery by Royal Mail: 7-10 working days = $9.95 or free over $200
Express delivery by DHL: 2-3 working days = $19.95
Order any weekday before 1pm (GMT) for dispatch the same day.
Learn more about each stone with our Delivery page.
Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.
Please refer to our full T&C for more information.
We know how special each keepsake piece is, which is why we are committed to each piece of jewelry having a guarantee for up to two years from the date of purchase.
- Free delivery over $200
- Engraved by hand in 24hrs
- Complimentary personalization
- Beautifully packaged
Personalization Complimentary Hand Engraving on Every Item
Make your words come to life with a meaningful message, chosen by you and hand-engraved by us
IN A HURRY? 24 hour dispatch when you order by 1pm
If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day