Add additional engraving to your jewellery
We know how important it is to update your piece of jewellery with the names of new loved ones as your family grows, and we’re here to help.
Send us your jewellery in a well-sealed and padded envelope to our London or Paris studio, together with the Order ID Number, your contact details, and the additional engraving required. Please include any other special instructions that you may have in the comment box provided. We would recommend that you use a Signed For Delivery service.
Merci Maman
3 Impasse de la Planchette
75003 Paris
Upon receipt, we will arrange for our expert engravers to incorporate the additional engraving to your special piece and your jewellery will be speedily returned to you.
The additional engraving is free of charge, only the shipping costs will be added in the shopping cart.
Delicate care and cleaning of your jewellery will help them to last for years to come.
- Always remove your jewellery before bed
- Always avoid water whilst wearing your jewellery
- As the jewellery is delicate, it is important to store your pieces individually to avoid scratching
- Avoid storing your special pieces in the Merci Maman jewellery box it arrives in, as the jewellery needs access to air to avoid oxidization
- Keep your chains fastened when stored to avoid tangling. Learn more from our Care and Cleaning Guide.
UK
Collection at our London (SW6) office = FREE
Tracked delivery: 2-3 working days = £3.95 or FREE for orders over £150
Tracked delivery: 1-2 working days = £5.95
Saturday delivery = £9.95
Europe
Tracked delivery with Colissimo: 3-5 working days = £5.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £9.95
Switzerland
Tracked delivery with Colissimo: 3-5 working days = £5.95 or FREE for orders over £150
Express delivery by Chronopost: 1-3 working days = £14.95
Rest of the world
Standard delivery by Royal Mail: 7-10 working days = £9.95 or FREE for orders over £150
Express delivery by DHL: 3-4 working days = £19.95
Order any weekday before 1 pm for dispatch the same day.
To see all the details for delivery, please visit our Delivery Page
Personalised products are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact our Customer Service team. Non-personalised products can be returned or exchanged within 14 days.
Please refer to our full T&C for more information.
We know how special each keepsake piece is, which is why we are committed to each piece of jewellery having a guarantee for up to two years from the date of purchase.
Call us on +44(0)20 7731 1377 (open weekdays 9am-5pm GMT) or fill in the form on our contact page.
- Free delivery over £150
- Engraved by hand in 24hrs
- Complimentary personalisation
- Beautifully packaged
Personalisation Complimentary Hand Engraving on Every Item
Make your words come to life with a meaningful message, chosen by you and hand-engraved by us
IN A HURRY? 24 hour dispatch when you order by 1pm
If you placed your order before 1pm on a weekday, we endeavour to prepare your product in the afternoon of the same day